Unresponsive to customer service inquiry The fact that Tipxy sat on my order for over a month with no update on why it hadn't shipped makes me not want to use Tipxy again. It took me reaching out to the the distillery owner to get a response. This is not ok. Ordering alcohol should not be this much work.

I haven’t received my items yet I haven’t received my items yet, but I did forget to put my 10% discount code when I purchased my items. I sent an email gave them the code and they applied it to my total. Very pleased about that.

I placed my order on 4/10 and still… I placed my order on 4/10 and still have not received it. The orders take way too long to be fulfilled. This is my third time attempting to order through Tipxy, and the processing time does not make sense. Please be realistic with the orders and let the customers know the expected time before taking our money so we can decide whether we want to move forward with it or not. I still don't know where my order is and yet you want me to review the order, which is ridiculous!

Ordering was easy and the price was… Ordering was easy and the price was right! Getting the right bottle - especially one that's expensive and hard to find - is sometimes difficult, but this was not. Shipping was communicated, and the bottle arrived when promised. I did contact customer service regarding a small issue with the product, but the service was top shelf and the issue was quickly resolved. Great company!

I was shipped the wrong product I was shipped the wrong product. Customer service email has a very low response time. Still have not received my refund, and I am having to file a fraud claim with my bank because of it.