I needed my order in a week and did not … I needed my order in a week and did not realize it took four to six days to depart their facility until after I placed my order. I emailed them with my rush request and they immediately responded and made it happen. They were so easy and nice to work with!

Items delivered on time and in secure … Items delivered on time and in secure container. Staff was very helpful finding what I was looking for and notified me when they found it. It doesn't get any better than that. Excellent company to do business with.

Hands down best on-line wine and … Hands down best on-line wine and liquor. Outstanding prices, great service and love the FREE SHIPPING anytime you purchase $300+. I hope that they will offer the 2015 Jordan Cabernet Sauvignon when it is released in April 2019. Also the 2015 Conn Creek Anthology when it is released later this year.

I recently purchased a case of Austin… I recently purchased a case of Austin Hope Cabernet Sauvignon from Saratoga Wine. After delivery I realized that the wine was not what I ordered. After emailing Saratoga they responded that I should email an attachment of my receipt and photos of the wine bottles and a screenshot of their catalog page. What I ordered and what I received was completely different and mislabeled and misrepresented. They would not admit the mislabeling but said I could return the case and charge a restocking fee and return shipping. The loss to me was not worth it so I kept the wine I didn’t order.

Good customer service Good customer service. Well packaged, delivered earlier than expected. Haven't tried yet, and I assume it has been stored properly before shipping, so I may update to 5 starts.