Saved the Day! I went searching for a grocery delivery place because I was feeling very sick this morning. I had no energy to get dressed and run downstairs to the Duane Reade next to my building. I checked delivery.com for grocery stores and a few other websites but no one offered the selection that newyorkgrocery offers. I found medication and some food and it was delivered very promptly. I was also very happy to see different payment options than a credit card - COD and Paypal. They also called me within minutes of placing my order letting me know one item was out of stock but they were able to replace it with another product of the same quality. I will definitely use newyorkgrocery again!

The only beer distributor in the metro … The only beer distributor in the metro area to be responsive at any time of the day and always meets our needs. We've had other beer distributors give us the runaround and had one actually not show up with our keg when promised. We never had that issue with NYGrocery. I would definitely recommend them to anyone.

They won't read/comply with the special instructions or write a note I bought a bunch of items to be delivered to a friend (inside joke) I tipped over $18 because I included specific instructions that it was a gift and if they could write a one sentence note, I would appreciate it. In their online instructions it says they will attach a note. They did not and I am upset I tipped so much before this was done.

They went above and beyond. I ordered tulips to be delivered asap as a surprise. While the web site said they were in stock, I soon received a phone call stating that they were out of tulips. Although communication was very challenging due to background noise, I left it to the merchant to be creative - but to include some roses. Then the delivery person ran into issues when the recipient was unexpectedly not home. I received another immediate call, and not only did the delivery person find a decent hiding spot, but they sent me photos of the spot to be sure I thought it would work. It did, and, in the end, the gorgeous arrangement was picked up and on the table.

A few times I have received… A few times I have received substitutions I didn't like, such as Baked Lays not real Lays, $3 creamy ranch when I ordered $7 Maries salad dressing, ranch dip not onion, chocolate cookies not peanut butter....so use their write-in section to specify if you're picky! Sometimes they call to okay subs, but not always