A few times I have received… A few times I have received substitutions I didn't like, such as Baked Lays not real Lays, $3 creamy ranch when I ordered $7 Maries salad dressing, ranch dip not onion, chocolate cookies not peanut butter....so use their write-in section to specify if you're picky! Sometimes they call to okay subs, but not always

The only beer distributor in the metro … The only beer distributor in the metro area to be responsive at any time of the day and always meets our needs. We've had other beer distributors give us the runaround and had one actually not show up with our keg when promised. We never had that issue with NYGrocery. I would definitely recommend them to anyone.

Fantastic Service and Products I was laid up with a broken ankle, and newyorkgrocery.com totally came to the rescue. Better than FreshDirect in that you can order 24/7 and receive your order within 90 minutes!! And you can call to ask questions and speak to a real person. Produce is great, general prices aren't bad and there are always specials. Thank you, New York Grocery, for making Manhattan life feel like friendly, small-town living.

They won't read/comply with the special instructions or write a note I bought a bunch of items to be delivered to a friend (inside joke) I tipped over $18 because I included specific instructions that it was a gift and if they could write a one sentence note, I would appreciate it. In their online instructions it says they will attach a note. They did not and I am upset I tipped so much before this was done.

Terrific! Ordered in the afternoon for my daughter who had been away on business and had no time to shop before impending historic snowstorm. My daughter uses Fresh Direct and all deliveries were canceled for today and tomorrow due to weather. I found your website, placed the order within 10 minutes. Groceries were delivered ahead of time and with her doorman by the time she arrived home. A bit pricer and tip was steeper than other delivery services but well worth it in a pinch.