BklnyGirl
GBFast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.
Alan
GBPerfect first experience I placed an order for 6 bottles of (for me) very expensive wine late one night, and selected overnight delivery because of the summer heat. By mid-afternoon I had received confirmation of shipping, and the wine was delivered before 10:30 the next day (I live in Florida). It was packaged in molded styrofoam that kept the wine safe and reasonably cool in transit. I couldn't be more pleased.
VICKI
GBFound a special wine at Marketview Liquor My husband and I had dinner at a fine restaurant that we frequent. We tried a featured wine and enjoyed it. We were unable to find this particular wine at our local market. I checked a few online stores and was striking out when I stumbled onto Marketview Liquor. Not only was the wine available, the price was less than we expected, even with having to pay shipping, which we rarely do. Overall my experience with this merchant was excellent.
Dane
GBSmooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.
Maureen
GBHard-to-find item, shipped quickly I was searching for a birthday gift for my brother-in-law, who had expressed a liking for 1921 Tequila Cream when a relative brought a bottle home from Mexico. We live in NYC, where you usually find almost anything, but nobody in the 5 boros or Long Island seems to carry it here. The item was delivered to my door in a matter of days, despite a snowstorm in the NY area. Great shopping experience!