Korina
DKCustomer service like no other Excellent customer service! Actually, best one I had in years 👍👍👍 They figured out my order made no sense and called to check if that’s what I really wanted ( I didn’t ). Great communication and easy to reach out. Responsive on both phone and mail.
Alex Stockley von Statzer
GBIs this a scam? Wrong order sent, no one replys via customer service, is this a scam? Used the customer service page to register a problem but not heard anything. Order number is X1OQ27QA.
Judy Alder
GBI’ve had a really good experience with… I’ve had a really good experience with Vivino from beginning to end. Their website is easy to navigate and had just enough info to be helpful. I was pleased with the discount I received but was a little disappointed when I thought it was going to take a couple of weeks to receive my wine. However, it actually came in just a few days! I will definitely use Vivino again and will recommend it to others.
Rob Leroy
GBI don’t know what they’ve done lately… I don’t know what they’ve done lately but now that they allow ads too, they must’ve changed some thing because literally the camera doesn’t work as well on the app and you have to take a picture of the bottle like five times to make sure it’s got the right vintage year, right estate, make sure there’s no other anomalies like it says old vine on there and it’s really not the old vine version of the wine. They have gone really downhill lately as far as camera recognition. The reviews and the what you should pay for your area portion of the app are still working very well.
Ronald Tolar
GBEVERYTHING ABOUT YOUR WEBSITE EVERYTHING ABOUT YOUR WEBSITE, PLACING AN ORDER, PAYING AND RECEIVING THE SELECTED WINES BY MYSELF, ALL WERE GREAT! THE ONLY THING LACKING, I SUPPOSE, WAS MY KNOWLEDGE OWHAT TO ORDER..........I WAS OKAY PLEASED WITH THE ONE "RESERVE" PINOT NOIR, BUT THE BROOKS JANUS PINOT NOIR, WAS A HINT TOO SWEET FOR MY TASTE! I LOVE PINOT NOIRS, AND CAN SPEND REGULARLY $35 to $45 PER BOTTLE.........I THOUGHT MY SELECTIONS WERE OKAY.......BUT I SUPPOSE I AM SPOILED BY THE PINOT FROM THE R.STUART & Co. ------"MENEHEE" ........., YAMHILL- CARLTON DISTRICT.........! DO YOU ALL CARRY THIS PARTICULAR WINE......I WOULD LOVE TO KNOW??!! THANK YOU!