Thrilled about my first experience I recently made my first purchase and was very impressed with this site’s ease of use, excellent communications and support. The wines I bought are manufactured in Moldova, my homeland that I recently visited and got to try them there. Lupii by Gitana winery is a cashmere red blend with a 75% base of Cabernet and a delightful wine. I am so thrilled that this site made it available for purchase in the US, what a treat!

EVERYTHING ABOUT YOUR WEBSITE EVERYTHING ABOUT YOUR WEBSITE, PLACING AN ORDER, PAYING AND RECEIVING THE SELECTED WINES BY MYSELF, ALL WERE GREAT! THE ONLY THING LACKING, I SUPPOSE, WAS MY KNOWLEDGE OWHAT TO ORDER..........I WAS OKAY PLEASED WITH THE ONE "RESERVE" PINOT NOIR, BUT THE BROOKS JANUS PINOT NOIR, WAS A HINT TOO SWEET FOR MY TASTE! I LOVE PINOT NOIRS, AND CAN SPEND REGULARLY $35 to $45 PER BOTTLE.........I THOUGHT MY SELECTIONS WERE OKAY.......BUT I SUPPOSE I AM SPOILED BY THE PINOT FROM THE R.STUART & Co. ------"MENEHEE" ........., YAMHILL- CARLTON DISTRICT.........! DO YOU ALL CARRY THIS PARTICULAR WINE......I WOULD LOVE TO KNOW??!! THANK YOU!

There is no way to contact support There is no way to contact support. The chat bot is fake and does not actually ever connect to a live agent or create a support ticket or setup callback etc. If you aren't going to buy wine from them, then the app works fine, but it updates every 5-10 minutes which is annoying. If you do buy wine and everything arrives alright there is no issue but if there's one of many issues (bottle missing, bottle broken, entire order not delivered, wine corked, etc.) then you're just stuck paying for nothing and there's no recourse. DO NOT BUY FROM THEM!

I have been using Vivino for years to… I have been using Vivino for years to just check ratings from users on wine but after basically being blind sided by the abrupt closure of Underground Cellar and their business practices I have turned to Vivino for my wine purchases from their vendors and have not been disappointed. Vivino keeps track of your orders and makes sure your orders ships or communicates if there is a delay. Don’t hesitate Vivino is for real, give them a try you won’t be disappointed.

Now residing in Georgia Now residing in Georgia, my wife enjoys a specific wine from California and we asked a few package stores if they could bring in the item. No luck at any stores. Started shopping online and found the pricing was the same as what we paid when we lived in California. Had the wine delivered to our home within a week. Great experience.