I have been using Vivino for years to… I have been using Vivino for years to just check ratings from users on wine but after basically being blind sided by the abrupt closure of Underground Cellar and their business practices I have turned to Vivino for my wine purchases from their vendors and have not been disappointed. Vivino keeps track of your orders and makes sure your orders ships or communicates if there is a delay. Don’t hesitate Vivino is for real, give them a try you won’t be disappointed.

A great first purchase from Vivino My son brought some Australian wine from England which was very good. After checking the details on Vivino they sent an interesting offer to purchase the same wine. The price was the best seen and as a sweetener they offered free delivery. The wine (The Black Stump, Durif Shiraz 2021) and the offer were too good to miss. Easy to order on line and delivery was ahead of the scheduled date. Altogether excellent service.

Horrible experience I see a lot of the same reviews here. I ordered 6 bottles nearly 3 weeks ago. I've been getting emails from Vivino saying that my shipment is being delivered, followed by 'UPS can't find my house'. I've called 4 times, and the customer service folks tell me they have it handled and to not worry. Today, I get an email saying the shipment is being returned to sender because my house can't be found. I live in a well-known neighborhood and have seen UPS come down my street multiple times. Complete BS. Do NOT order from this company.

Efficient v Profit I have been using the app for info regarding wines & it’s worked very well & easy, informative & useful for years. Noticibly, not so much any more. Leads me to believe they became successful & the original developers baled, took the money & now live on an island in the sun—as you do. Because, how do you go from EZ to hard to use, loaded with annoying/unwanted ads to convoluted? Reading their most recent reviews leads me to stay with The Wine Society to purchase wine. Typical when a small company becomes successful & is gobbled up by an investment firm or hedgefund who will suck all the profits out & come up with more ways to get money, provide no customer service, no way to contact, blow tons of smoke about how sorry they are and continue to profit at our expense.😠

EVERYTHING ABOUT YOUR WEBSITE EVERYTHING ABOUT YOUR WEBSITE, PLACING AN ORDER, PAYING AND RECEIVING THE SELECTED WINES BY MYSELF, ALL WERE GREAT! THE ONLY THING LACKING, I SUPPOSE, WAS MY KNOWLEDGE OWHAT TO ORDER..........I WAS OKAY PLEASED WITH THE ONE "RESERVE" PINOT NOIR, BUT THE BROOKS JANUS PINOT NOIR, WAS A HINT TOO SWEET FOR MY TASTE! I LOVE PINOT NOIRS, AND CAN SPEND REGULARLY $35 to $45 PER BOTTLE.........I THOUGHT MY SELECTIONS WERE OKAY.......BUT I SUPPOSE I AM SPOILED BY THE PINOT FROM THE R.STUART & Co. ------"MENEHEE" ........., YAMHILL- CARLTON DISTRICT.........! DO YOU ALL CARRY THIS PARTICULAR WINE......I WOULD LOVE TO KNOW??!! THANK YOU!