Recipient loved their gift from Gift Tree Recipient loved how beautifully presented and the quality of the wines and treats. Sending from Australia and unsure of product when ordering I am super impressed with whole experience. What was shown on gift tree web sight was exactly what was delivered and arrived on the day as requested. Thank you Gift Tree. I am a very happy customer and very pleased to be able to send quality gifts to my family in the future.

Ordered a $200 gift basket 2 weeks in… Ordered a $200 gift basket 2 weeks in advance to be delivered to a business. Paid the extra fee to have it delivered on a specific day for the event. Basket did not arrive and came a day late. Requested a refund from Gift Tree only for the shipping cost and the extra fee charged to have it delivered on a specific date. Thought that was reasonable of me only asking for my shipping to be refunded and not the entire order. They denied my refund saying that the delivery was only for an "estimated date". Will not use this company again due to failure to perform as advertised.

POOR CUSTOMER SERVICE POOR CUSTOMER SERVICE - DELIVERED WRONG DAY AND RUINED SURPRISE 90TH BIRTHDAY PARTY. IT WAS A SURPRISE PARTY, BUT THE BASKET WAS DELIVERED WRONG DAY, AND THE RECIPIENT DISCOVERED THERE WAS GOING TO BE A PARTY FOR HER AT HER HOUSE…..SHE IS TURNING 90! CUSTOMER SERVICE DIDNT CARE, AND REPLIED “YOU SHOULD BE HAPPY IT CAME EARLY !”…. VERY BAD BUSINESS PRACTICES, AND CUSTOMER SERVICE!

Late Delivery Gift Tree uses UPS 2nd day air to deliver, not a local retailer. I was sending to a Major Hospital, I put the room number and specified it was a room number. They listed it as a suite with UPS and UPS would not deliver it. It was delivered a week after it was suppose to be delivered, after I contacted the company and UPS 3 time. The item had perishables inside and the patient changed rooms during the delay which created even more issues.

Never disappointed! From beginning to end, my experience with both the people and the products is that they are delightful. I have sent gift baskets to friends and gifts like the boozey mini cakes for my husband on Father’s Day. I am never disappointed!