Terrible attitude Terrible attitude Product neck pillow was useless and the owner didn’t want to know about it Could have at least offered to negotiate, instead sent “an I don’t care” type email I asked if they need help

We have used GiftTree several times… We have used GiftTree several times now, first finding them after a few poor experiences with Harry & David. We'll never go back as everything is always of the highest quality and care. You can't go wrong with them.

POOR CUSTOMER SERVICE POOR CUSTOMER SERVICE - DELIVERED WRONG DAY AND RUINED SURPRISE 90TH BIRTHDAY PARTY. IT WAS A SURPRISE PARTY, BUT THE BASKET WAS DELIVERED WRONG DAY, AND THE RECIPIENT DISCOVERED THERE WAS GOING TO BE A PARTY FOR HER AT HER HOUSE…..SHE IS TURNING 90! CUSTOMER SERVICE DIDNT CARE, AND REPLIED “YOU SHOULD BE HAPPY IT CAME EARLY !”…. VERY BAD BUSINESS PRACTICES, AND CUSTOMER SERVICE!

Gift never arrives or is of lesser value This is the second time in a row that my gift was "lost" when shipped from North Carolina vis FedEx. Also, when the gift DOES actually arrive, its not as nice as what was pictured. I have been a loyal customer for several years but this is ridiculous. The CEO must not care if the company goes out of business, as many others have similar complaints.

Tastes as good as it looks! This is the best tasting cake I have ever ordered online! I have ordered cakes online before but always disappointed in the quality, taste, and freshness. I think what really makes this GiftTree cake stand out is how moist it was even after a few days in the fridge--we had leftovers because it's a rich cake and you only need a little piece. The frosting is not only beautiful but just the right sweetness, not overly sugary. It is an absolutely stunning and beautiful cake! It tastes as good, if not better, than it looks! I will be buying my online cakes only from GiftTree from now on.