Chocolate Gift Basket melted I ordered a gift basket full of chocolates from GiftTree to be sent to Florida that arrived melted. GiftTree was notified and placed a temporary hold on future purchases of that item until the shipping issue could be fixed. They also sent a generous replacement for the melted gift and totally redeemed themselves. Excellent care and customer service from GiftTree!

Still waiting for the gift to be delivered. Still waiting for the gift to be delivered. Admittedly, the receiver wasn’t home on two delivery attempts and on the third attempt, the receiver was home but the deliverer didn’t even ring the doorbell or knock on the door and left with a note to say that an attempt was made. Contacted the help desk and received mixed messages. The issue still hasn’t been resolved.

The packaging was gorgeous...but I bought this as a Father's Day gift. The packaging was gorgeous! However, it was allot smaller than expected and the shipping was very late, but that's not the merchant's fault that was UPS's fault. The contents that were chocolate were melted into a solid chocolate piece... thank goodness everything was individually packaged or it would've been a disaster! I'm so glad I had a discount for this, otherwise, it certainly wouldn't have been worth it at all. I could put something together like this from the dollar tree for maybe $15. However, my husband loved the customized note attached to it.

Amazing company I just love it because… Amazing company I just love it because I own GiftTree NZ and you inspired me to be in business. Thank you so much.

Gift never arrives or is of lesser value This is the second time in a row that my gift was "lost" when shipped from North Carolina vis FedEx. Also, when the gift DOES actually arrive, its not as nice as what was pictured. I have been a loyal customer for several years but this is ridiculous. The CEO must not care if the company goes out of business, as many others have similar complaints.