Very disappointed by Virgin Wines USA… Update: I finally did receive a refund after multiple attempts. Upgrading to 2 stars because at least they came thru in the end.-k Very disappointed by Virgin Wines USA club. Wish I would have seen the reviews prior to ordering. I don’t know what they changed over at the company as in the past I have had no issues. This time around I put an order in at the end of August and was given an initial ship date of a week and a half. Three promises of new ship dates and trying to flat out cancel the order and I still don’t have wine or my money back. Lots of apologies and statements of warehouse issues and that this ‘never happens’ with no solutions. Save yourself a lot of time and go elsewhere.

Good value for wines I'd never be able to try Been with Virgin Wines for over a year and love it! I get to try good wine I'd never find in my area for a reasonable price. Had excellent customer service with the one issue I had. If you get a bottle you do not like, they'll give you credit toward your next order. Don't understand the negative reviews.

Great selection, high-quality wines are below store prices I have been a customer and member of Virgin Wines USA for over 5 years. If you love all types of wine and want to be exposed to selections that are not available in stores, then Virgin Wines is a good choice. My average cost per bottle is around $11 across the hundreds of wines I have purchased and enjoyed over the years. I looked at about 30 bottles versus store costs at places like Costco's and the same bottles would have cost me on average over $15. I highly recommend Virgin Wines USA.

The service is good The service is good, and it happened the Fedex delivery guy sent my merchandise to the first floor made me very inconvenient to brought it to my second floor.homr, after i complain, it is not happened again. I do hope the member wine has more variety for i received some times repeat and repeat.

Best wine club for the money. Best wine club for the money. I've joined several different wine clubs over the years and honestly, most of them suck! They send you cheap wines that taste cheap and too many of the same thing. Virgin on the other hand, constantly surprises me with really tasty wines that I love for a very reasonable price. They have all kinds of bells and whistles that will narrow down your favorite types and eliminate the things you're not crazy about, but I never use that feature. I'm just happy to be surprised with the contents of each case that arrives to my doorstep. I've been a member since 2012 and I look forward to many more years with these folks.