Shocking customer services that don’t care Shocking customer services, missing items and just a don’t give a F attitude! Won’t ever recommend this company nor use them ever again.

Great Beer Good company, great beer and spirits, Black IPA and Spiced Rum my favourites. Despatch is immediate and very well packaged to avoid breakage in transit. Would highly recommend and will definitely use again, the bundle deals when on are terrific value.

Brewery Order Ordered some beers from them (2nd time). The courier company send the message they were delivering on the day they tried to deliver the consignment. No one in (obvs) so I arranged to have it delivered when someone would be in. Only half consignment delivered, half damaged in transit. Contacted Saddlers by email, 4 days later by their own contact service, 2 days after on Facebook and Twitter. Still no reply or acknowledgement. Very bad customer service.

Best prices and clear communication… Best prices and clear communication with good delivery updates. Used this company before and never disappointed! Small issue on last delivery (few bottles missing) but one simple email to them and sorted out in few days. What more can you ask for? Polite and courteous customer services - unlike other online businesses.

fantastic customer service Have used the website a couple of time. Part of my delivery was missing on the second delivery . Carol phoned me the same day as I sent the email and replaced both items on next day delivery . Can't fault their customer service.