Sadler's Brewery

Station Drive, DY9 8ER, Stourbridge, United States
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2.85
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

5.00%

1

50.00%
About Sadler's Brewery

An excellent selection of craft beers, all brewed here at Sadler's. Classic real ales and stouts to popular IPA's and Pale Ales.

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Julie Dalton
GB

fantastic customer service Have used the website a couple of time. Part of my delivery was missing on the second delivery . Carol phoned me the same day as I sent the email and replaced both items on next day delivery . Can't fault their customer service.

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Dan Turner
GB

Great tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger

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Gyles whitnall
GB

Initially recommended by family first… Initially recommended by family first and then we tried for ourselves... We've ordered over time the various ciders, Rum, the Muddy Stout and the dark IPA's and honestly it's really dangerous just how nice a drink they all are.. We thoroughly recommend them and I think they have done a superb job. Also, the customer services team have always been brilliant - Thanks Carol.

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Mr R Hett
GB

how the hell do you open it????? Is this a new party game ?? i would so like to be able to get into the bottle The lid came off the cork the glue has failed and i'm left with a full bottle of raspberry cream liquer and no way of opening and re closing it again, you had me thinking on using a drill on the cork its no fun this you tease you p.s cannot find web link that works to send direct p.p.s a drink would be nice

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BW
GB

Genuine Company? Not answering emails or phone Ordered a bottle of sloe gin late November and despite two emails (no reply) asking where my item is, I’m still waiting for a response. I know it’s busy, but it’s been 10 days plus and their website suggest the item was shipped in November, Today I tried calling but all I get is their voicemail (which is full) so I couldn’t leave a message. Starting to panic that they’re not a genuine company. Hopefully they will get back to me ASAP. UPDATE: After a month, the item was refunded. It was only by leaving comments on FB and via Messenger that I finally got a reaction. I suspect they just can’t cope with the Christmas volume of business, but still, it’s no way to treat your customers. As a result, they blocked me on both media and I had to wait until it was at their convenience to sort it out. Taking a month to do it without any sense of apology just isn’t good enough. Sadly, I can’t recommend.

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