Do not recommend mail order, very poor customer experience … Based on recent experiences they send what they have in stock. They do not reply to emails, voicemail is full . Not had a return call explanation why my order was wrong again. Would not recommend, Sadler’s you have just lost another customer, a brash attitude in today’s climate

how the hell do you open it????? Is this a new party game ?? i would so like to be able to get into the bottle The lid came off the cork the glue has failed and i'm left with a full bottle of raspberry cream liquer and no way of opening and re closing it again, you had me thinking on using a drill on the cork its no fun this you tease you p.s cannot find web link that works to send direct p.p.s a drink would be nice

Great customer service Recently ordered some beer and glasses from Saddlers brewery. It was a great offer. Came really quickly. The beer had short dates. I informed them of this and with in days they had sent replacement with longer dates. Went above and beyond what I expected. Will definitely use again. Top customer service. Thanks

First class company with excellent service. We saw a great offer advertised and was a little apprehensive so decided to email them for some information which they responded immediately. I decided to make the online purchase and after two days received the product very carefully and safely wrapped. How wonderful to have such a first class service in these difficult times. WELL DONE Sadler sales

Terrible customer service Terrible customer service Was pleased with the products although its really gimmicky and not particular a good. Arrived late for a party and now have no use for it. Have contacted them several times to arrange a return and they have not responded - terrible support, clearly need to work on how they handle customers. I would normally re-order as the beers are nice and for Peaky Blinder fans would be a great gift, but now - absolutely no chance.