Brewery Order Ordered some beers from them (2nd time). The courier company send the message they were delivering on the day they tried to deliver the consignment. No one in (obvs) so I arranged to have it delivered when someone would be in. Only half consignment delivered, half damaged in transit. Contacted Saddlers by email, 4 days later by their own contact service, 2 days after on Facebook and Twitter. Still no reply or acknowledgement. Very bad customer service.

Best prices and clear communication… Best prices and clear communication with good delivery updates. Used this company before and never disappointed! Small issue on last delivery (few bottles missing) but one simple email to them and sorted out in few days. What more can you ask for? Polite and courteous customer services - unlike other online businesses.

fantastic customer service Have used the website a couple of time. Part of my delivery was missing on the second delivery . Carol phoned me the same day as I sent the email and replaced both items on next day delivery . Can't fault their customer service.

Ordered through Wowcher 2 bottles of… Ordered through Wowcher 2 bottles of gin to be delivered couple of weeks later on or before the 28/8. Sent an e-mail to them on 29th but got no responce. Now the 4th September and nothing

First class company with excellent service. We saw a great offer advertised and was a little apprehensive so decided to email them for some information which they responded immediately. I decided to make the online purchase and after two days received the product very carefully and safely wrapped. How wonderful to have such a first class service in these difficult times. WELL DONE Sadler sales