Poor customer service Poor customer service. Didn’t receive free beers when England won Placed an order and wanted to add to it. Emailed customer service but didn’t respond for five days!!!! By that time my order has been sent out. Found them quite rude in their response Wouldn’t recommend them at all

Great Beer Good company, great beer and spirits, Black IPA and Spiced Rum my favourites. Despatch is immediate and very well packaged to avoid breakage in transit. Would highly recommend and will definitely use again, the bundle deals when on are terrific value.

fantastic customer service Have used the website a couple of time. Part of my delivery was missing on the second delivery . Carol phoned me the same day as I sent the email and replaced both items on next day delivery . Can't fault their customer service.

Shocking customer services that don’t care Shocking customer services, missing items and just a don’t give a F attitude! Won’t ever recommend this company nor use them ever again.

Do not recommend mail order, very poor customer experience … Based on recent experiences they send what they have in stock. They do not reply to emails, voicemail is full . Not had a return call explanation why my order was wrong again. Would not recommend, Sadler’s you have just lost another customer, a brash attitude in today’s climate