Super service Super beer, super prompt delivery. Great customer service when I wrongly believed part of the order was missing - it was dispatched separately and arrived the following day. Keep it coming!

Brewery Order Ordered some beers from them (2nd time). The courier company send the message they were delivering on the day they tried to deliver the consignment. No one in (obvs) so I arranged to have it delivered when someone would be in. Only half consignment delivered, half damaged in transit. Contacted Saddlers by email, 4 days later by their own contact service, 2 days after on Facebook and Twitter. Still no reply or acknowledgement. Very bad customer service.

Terrible customer service Terrible customer service Was pleased with the products although its really gimmicky and not particular a good. Arrived late for a party and now have no use for it. Have contacted them several times to arrange a return and they have not responded - terrible support, clearly need to work on how they handle customers. I would normally re-order as the beers are nice and for Peaky Blinder fans would be a great gift, but now - absolutely no chance.

Great customer service Recently ordered some beer and glasses from Saddlers brewery. It was a great offer. Came really quickly. The beer had short dates. I informed them of this and with in days they had sent replacement with longer dates. Went above and beyond what I expected. Will definitely use again. Top customer service. Thanks

Initially recommended by family first… Initially recommended by family first and then we tried for ourselves... We've ordered over time the various ciders, Rum, the Muddy Stout and the dark IPA's and honestly it's really dangerous just how nice a drink they all are.. We thoroughly recommend them and I think they have done a superb job. Also, the customer services team have always been brilliant - Thanks Carol.