Ordered x1 2.5 rhubarb and ginger gin Ordered x1 2.5 rhubarb and ginger gin X1 2.5 blood orange gin 4 x 6 hibiscus tonic Total cost £130 Received I bottle of gin that’s it! Sent several emails on acknowledgement at all, this is a terrible company I would not recommend it

Initially recommended by family first… Initially recommended by family first and then we tried for ourselves... We've ordered over time the various ciders, Rum, the Muddy Stout and the dark IPA's and honestly it's really dangerous just how nice a drink they all are.. We thoroughly recommend them and I think they have done a superb job. Also, the customer services team have always been brilliant - Thanks Carol.

Do not recommend mail order, very poor customer experience … Based on recent experiences they send what they have in stock. They do not reply to emails, voicemail is full . Not had a return call explanation why my order was wrong again. Would not recommend, Sadler’s you have just lost another customer, a brash attitude in today’s climate

Terrible customer service Terrible customer service Was pleased with the products although its really gimmicky and not particular a good. Arrived late for a party and now have no use for it. Have contacted them several times to arrange a return and they have not responded - terrible support, clearly need to work on how they handle customers. I would normally re-order as the beers are nice and for Peaky Blinder fans would be a great gift, but now - absolutely no chance.

Best prices and clear communication… Best prices and clear communication with good delivery updates. Used this company before and never disappointed! Small issue on last delivery (few bottles missing) but one simple email to them and sorted out in few days. What more can you ask for? Polite and courteous customer services - unlike other online businesses.