Genuine Company? Not answering emails or phone Ordered a bottle of sloe gin late November and despite two emails (no reply) asking where my item is, I’m still waiting for a response. I know it’s busy, but it’s been 10 days plus and their website suggest the item was shipped in November, Today I tried calling but all I get is their voicemail (which is full) so I couldn’t leave a message. Starting to panic that they’re not a genuine company. Hopefully they will get back to me ASAP. UPDATE: After a month, the item was refunded. It was only by leaving comments on FB and via Messenger that I finally got a reaction. I suspect they just can’t cope with the Christmas volume of business, but still, it’s no way to treat your customers. As a result, they blocked me on both media and I had to wait until it was at their convenience to sort it out. Taking a month to do it without any sense of apology just isn’t good enough. Sadly, I can’t recommend.

Ordered x1 2.5 rhubarb and ginger gin Ordered x1 2.5 rhubarb and ginger gin X1 2.5 blood orange gin 4 x 6 hibiscus tonic Total cost £130 Received I bottle of gin that’s it! Sent several emails on acknowledgement at all, this is a terrible company I would not recommend it

First class company with excellent service. We saw a great offer advertised and was a little apprehensive so decided to email them for some information which they responded immediately. I decided to make the online purchase and after two days received the product very carefully and safely wrapped. How wonderful to have such a first class service in these difficult times. WELL DONE Sadler sales

Great tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger

Ordered through Wowcher 2 bottles of… Ordered through Wowcher 2 bottles of gin to be delivered couple of weeks later on or before the 28/8. Sent an e-mail to them on 29th but got no responce. Now the 4th September and nothing