Brewery Order Ordered some beers from them (2nd time). The courier company send the message they were delivering on the day they tried to deliver the consignment. No one in (obvs) so I arranged to have it delivered when someone would be in. Only half consignment delivered, half damaged in transit. Contacted Saddlers by email, 4 days later by their own contact service, 2 days after on Facebook and Twitter. Still no reply or acknowledgement. Very bad customer service.

Shocking customer services that don’t care Shocking customer services, missing items and just a don’t give a F attitude! Won’t ever recommend this company nor use them ever again.

Initially recommended by family first… Initially recommended by family first and then we tried for ourselves... We've ordered over time the various ciders, Rum, the Muddy Stout and the dark IPA's and honestly it's really dangerous just how nice a drink they all are.. We thoroughly recommend them and I think they have done a superb job. Also, the customer services team have always been brilliant - Thanks Carol.

Super service Super beer, super prompt delivery. Great customer service when I wrongly believed part of the order was missing - it was dispatched separately and arrived the following day. Keep it coming!

fantastic customer service Have used the website a couple of time. Part of my delivery was missing on the second delivery . Carol phoned me the same day as I sent the email and replaced both items on next day delivery . Can't fault their customer service.