Terrible customer service Terrible customer service Was pleased with the products although its really gimmicky and not particular a good. Arrived late for a party and now have no use for it. Have contacted them several times to arrange a return and they have not responded - terrible support, clearly need to work on how they handle customers. I would normally re-order as the beers are nice and for Peaky Blinder fans would be a great gift, but now - absolutely no chance.

Great customer service Recently ordered some beer and glasses from Saddlers brewery. It was a great offer. Came really quickly. The beer had short dates. I informed them of this and with in days they had sent replacement with longer dates. Went above and beyond what I expected. Will definitely use again. Top customer service. Thanks

First class company with excellent service. We saw a great offer advertised and was a little apprehensive so decided to email them for some information which they responded immediately. I decided to make the online purchase and after two days received the product very carefully and safely wrapped. How wonderful to have such a first class service in these difficult times. WELL DONE Sadler sales

Great tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger

Good customer service Purchased some cans of lager, beer and IPAs as a gift for my husband through living social provided by Sadler’s Brewery. It arrived promptly and in good order but I thought I was expecting two glasses to go with it. I emailed Sadler’s and was in communication with Carol. She replied within a few minutes asking for further details. As I looked into it further I thought maybe I’d pressed the wrong button or got confused with my order. Carol was very good and took the time to contact me several times. Great customer service.