Judith Collinson
GBGood customer service Purchased some cans of lager, beer and IPAs as a gift for my husband through living social provided by Sadler’s Brewery. It arrived promptly and in good order but I thought I was expecting two glasses to go with it. I emailed Sadler’s and was in communication with Carol. She replied within a few minutes asking for further details. As I looked into it further I thought maybe I’d pressed the wrong button or got confused with my order. Carol was very good and took the time to contact me several times. Great customer service.
mike s
GBSuper service Super beer, super prompt delivery. Great customer service when I wrongly believed part of the order was missing - it was dispatched separately and arrived the following day. Keep it coming!
Phil
GBDo not recommend mail order, very poor customer experience … Based on recent experiences they send what they have in stock. They do not reply to emails, voicemail is full . Not had a return call explanation why my order was wrong again. Would not recommend, Sadler’s you have just lost another customer, a brash attitude in today’s climate
Dan Turner
GBGreat tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger
Glenys
GBOrdered x1 2.5 rhubarb and ginger gin Ordered x1 2.5 rhubarb and ginger gin X1 2.5 blood orange gin 4 x 6 hibiscus tonic Total cost £130 Received I bottle of gin that’s it! Sent several emails on acknowledgement at all, this is a terrible company I would not recommend it