Dan Turner
GBGreat tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger
Judith Collinson
GBGood customer service Purchased some cans of lager, beer and IPAs as a gift for my husband through living social provided by Sadler’s Brewery. It arrived promptly and in good order but I thought I was expecting two glasses to go with it. I emailed Sadler’s and was in communication with Carol. She replied within a few minutes asking for further details. As I looked into it further I thought maybe I’d pressed the wrong button or got confused with my order. Carol was very good and took the time to contact me several times. Great customer service.
Sarah
GBGreat customer service Recently ordered some beer and glasses from Saddlers brewery. It was a great offer. Came really quickly. The beer had short dates. I informed them of this and with in days they had sent replacement with longer dates. Went above and beyond what I expected. Will definitely use again. Top customer service. Thanks
Phil
GBDo not recommend mail order, very poor customer experience … Based on recent experiences they send what they have in stock. They do not reply to emails, voicemail is full . Not had a return call explanation why my order was wrong again. Would not recommend, Sadler’s you have just lost another customer, a brash attitude in today’s climate
mike s
GBSuper service Super beer, super prompt delivery. Great customer service when I wrongly believed part of the order was missing - it was dispatched separately and arrived the following day. Keep it coming!