Poor customer service Poor customer service. Didn’t receive free beers when England won Placed an order and wanted to add to it. Emailed customer service but didn’t respond for five days!!!! By that time my order has been sent out. Found them quite rude in their response Wouldn’t recommend them at all

Initially recommended by family first… Initially recommended by family first and then we tried for ourselves... We've ordered over time the various ciders, Rum, the Muddy Stout and the dark IPA's and honestly it's really dangerous just how nice a drink they all are.. We thoroughly recommend them and I think they have done a superb job. Also, the customer services team have always been brilliant - Thanks Carol.

Best prices and clear communication… Best prices and clear communication with good delivery updates. Used this company before and never disappointed! Small issue on last delivery (few bottles missing) but one simple email to them and sorted out in few days. What more can you ask for? Polite and courteous customer services - unlike other online businesses.

Terrible customer service Terrible customer service Was pleased with the products although its really gimmicky and not particular a good. Arrived late for a party and now have no use for it. Have contacted them several times to arrange a return and they have not responded - terrible support, clearly need to work on how they handle customers. I would normally re-order as the beers are nice and for Peaky Blinder fans would be a great gift, but now - absolutely no chance.

Good customer service Purchased some cans of lager, beer and IPAs as a gift for my husband through living social provided by Sadler’s Brewery. It arrived promptly and in good order but I thought I was expecting two glasses to go with it. I emailed Sadler’s and was in communication with Carol. She replied within a few minutes asking for further details. As I looked into it further I thought maybe I’d pressed the wrong button or got confused with my order. Carol was very good and took the time to contact me several times. Great customer service.