Sadler's Brewery

Station Drive, DY9 8ER, Stourbridge, United States
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2.85
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

5.00%

1

50.00%
About Sadler's Brewery

An excellent selection of craft beers, all brewed here at Sadler's. Classic real ales and stouts to popular IPA's and Pale Ales.

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Dan t
GB

Shocking customer services that don’t care Shocking customer services, missing items and just a don’t give a F attitude! Won’t ever recommend this company nor use them ever again.

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mike s
GB

Super service Super beer, super prompt delivery. Great customer service when I wrongly believed part of the order was missing - it was dispatched separately and arrived the following day. Keep it coming!

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Dan Turner
GB

Great tasting bottled larger Great tasting bottled larger for a great price. Plus free postage over £40 spend which makes it even more worth the spend. Delivery guy was very friendly and never been asked for identification for a parcel which made me feel younger

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BW
GB

Genuine Company? Not answering emails or phone Ordered a bottle of sloe gin late November and despite two emails (no reply) asking where my item is, I’m still waiting for a response. I know it’s busy, but it’s been 10 days plus and their website suggest the item was shipped in November, Today I tried calling but all I get is their voicemail (which is full) so I couldn’t leave a message. Starting to panic that they’re not a genuine company. Hopefully they will get back to me ASAP. UPDATE: After a month, the item was refunded. It was only by leaving comments on FB and via Messenger that I finally got a reaction. I suspect they just can’t cope with the Christmas volume of business, but still, it’s no way to treat your customers. As a result, they blocked me on both media and I had to wait until it was at their convenience to sort it out. Taking a month to do it without any sense of apology just isn’t good enough. Sadly, I can’t recommend.

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Susan
GB

Ordered through Wowcher 2 bottles of… Ordered through Wowcher 2 bottles of gin to be delivered couple of weeks later on or before the 28/8. Sent an e-mail to them on 29th but got no responce. Now the 4th September and nothing

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