Wine orders I have placed two orders in the past two weeks and have not received the product I odered. I have been charged but have been told I do not have any orders

CUSTOMER SERVICE CUSTOMER SERVICE, WHAT CUSTOMER SERVICE? THEY NEVER GET BACK TO YOU OR ANSWER EMAILS. THEY EMPTY MY CARTS. THE LAST 3 CARTS I MADE THEY EMPTIED SO I NEVER MADE ANOTHER ORDER AFTER ORDERING 5 TIMES. IT SEEMS WINE INSIDERS DOESN’T WANT MY BUSINESS. I HAVE TOLD THEM NUMBEROUS TIMES CHARGING A PROCESSING FEE IS NO FREE SHIPPING. GIVE ME 50% OFF WITH NO PROCESSING FEE, I'LL MAKE MY 6TH ORDER OTHERWISE WINE INSIDERS IS A SCAM AND I'LL BUY MY WINE ELSEWHERE.

Sub par quality Delivery was fine, but the wine is terrible. We have tried 4 of the wines and 2 we did not even finish and the other two were 2 buck Chuck quality at best. Can't believe all the people who rate their wine as 4.5 stars.

Putrid In a word. . .crap. Husband insists on continuing to do business with them as he likes the wine selections better than what he can get in a store. Not worth it to me tho because I have a life too and it's a pain in the ass to either go out of the way to FedEx Office to pick the monthly box up or wait at home ALL DAMN DAY FOR IT as it is alcohol and needs "an adult signature." Still who in the 21st century waits anymore all day at home for a delivery? That law needs to be changed especially since I was stupid, left the house at the wrong time to go shopping today and FedEx who along with Wine Insiders botched the delivery method attempting to deliver it here unbeknownst to me for the next to last time instead of taking it to FedEx Office per hub's request FOR HIM TO PICK UP. It never ceases to amaze me how many unnecessary errors these inept asses have made and hopefully either one day that signature won't be required or another better company and option will come along. Till then I'm waiting for Godot both for a better option as well as for the dreaded delivery which if I happen to be home and available all day will not come till end of the day most times. Thanx for being so considerate of my time.

Scam Scam. Many people received an offer with their AMEX card for cash back on a purchase that excluded use of promo codes. Everything on the website is always “on sale” so no purchase was valid at all. After finding out, I tried to cancel the order (2 hours later) and they refused. Was told there would be a huge restocking fee if I refused delivery. Found out this happens to many others don’t trust this site