They need to take responsibility for their mistakes My issue is not necessarily with the wine itself (because I just got my order) but with the delivery process. I specifically requested that it be delivered to a local Dollar General because not only was I going to be out of town that week, but I didn't want it to be delivered in my conservative neighborhood. The FedEx guy attempted to deliver it to my house and when we didn't answer the door, he gave it to my neighbor who signed for it. I ended up getting it when I got home but the problem is that WineInsiders didn't take responsibility for this. They blamed FedEx. The FedEx guy just delivered it to the address on the box and gave it to my neighbor when I didn't answer the door. That sounds like a Wine Insiders issue to me.

Putrid In a word. . .crap. Husband insists on continuing to do business with them as he likes the wine selections better than what he can get in a store. Not worth it to me tho because I have a life too and it's a pain in the ass to either go out of the way to FedEx Office to pick the monthly box up or wait at home ALL DAMN DAY FOR IT as it is alcohol and needs "an adult signature." Still who in the 21st century waits anymore all day at home for a delivery? That law needs to be changed especially since I was stupid, left the house at the wrong time to go shopping today and FedEx who along with Wine Insiders botched the delivery method attempting to deliver it here unbeknownst to me for the next to last time instead of taking it to FedEx Office per hub's request FOR HIM TO PICK UP. It never ceases to amaze me how many unnecessary errors these inept asses have made and hopefully either one day that signature won't be required or another better company and option will come along. Till then I'm waiting for Godot both for a better option as well as for the dreaded delivery which if I happen to be home and available all day will not come till end of the day most times. Thanx for being so considerate of my time.

wine is good but fed ex ground delivery… wine is good but fed ex ground delivery is horrible. I have been waiting for my wine for over two weeks and nobody at this company can remedy the delivery issues. i will be moving on to a different wine delivery company