Putrid In a word. . .crap. Husband insists on continuing to do business with them as he likes the wine selections better than what he can get in a store. Not worth it to me tho because I have a life too and it's a pain in the ass to either go out of the way to FedEx Office to pick the monthly box up or wait at home ALL DAMN DAY FOR IT as it is alcohol and needs "an adult signature." Still who in the 21st century waits anymore all day at home for a delivery? That law needs to be changed especially since I was stupid, left the house at the wrong time to go shopping today and FedEx who along with Wine Insiders botched the delivery method attempting to deliver it here unbeknownst to me for the next to last time instead of taking it to FedEx Office per hub's request FOR HIM TO PICK UP. It never ceases to amaze me how many unnecessary errors these inept asses have made and hopefully either one day that signature won't be required or another better company and option will come along. Till then I'm waiting for Godot both for a better option as well as for the dreaded delivery which if I happen to be home and available all day will not come till end of the day most times. Thanx for being so considerate of my time.

Definitely No Scam In My Book! In all of the years and numerous bottles of wine consumed, I have never had a bad experience with WI. There have been several times that I was either unhappy with a bottle or 2 and recently a shipment of 5; the wine was always replaced promptly, at no charge and to my satisfaction. I've been through the 'weeding out' process of trying various kinds/types of wines and have now settled on a few select favorites. This is not to say that I won't 'dip my toe' into the unknown pool again but I have every confidence about my future orders from WI. I do agree that FedEx is a far-from-perfect delivery service like they were once upon a time. Cheers!

Wine orders I have placed two orders in the past two weeks and have not received the product I odered. I have been charged but have been told I do not have any orders