Worst experience Worst experience. Never used card . But recd a email that I had a late payment . Went online and saw no purchases bought and credit card showed $121 balance (with late fee). I asked fraud to tell me what item was purchased and address it was mailed to ( but couldnt provide ) because it didnt exist . Something not right here . Cancel your cards.

THIS IS THE WORST EXPERIENCE I HAD IN… THIS IS THE WORST EXPERIENCE I HAD IN AGES, THERE CUSTOMER SERVICE IS USELESS, I CALLED 10 TIMES, NO HELP THE SHIPPING COMPANY THEY ARE USING IS BEYOND USELESS. IVE BEEN SUPER PATIENT UP TO NOW BUT NOW I WONT STOP WRITING REVIEWS EVERYWHERE I CAN UNTIL MY 4000$ SOFA IS FINALY DELIVERED TO MY HOME

They are the worst! They are the worst! Constant miscommunication and incompetence. They mess up your orders repeatedly and then you’ll still be penalized for it, not them. You’ll be penalized with major delays, holds, up charges, etc… and they won’t even consider any type of compensation for your suffering. STAY AWAY!!!

Their customer service is abysmal and… Their customer service is abysmal and their products aren’t even that nice. Never again. Currently on month 4 of attempting to get the correct color couch

Delivery...forget about it! Ordered 3 pieces of furniture in December. Original delivery mid February, then end February, then mid March, then end march now no date at all. Meanwhile Crate & Barrel is earning interest on all of our deposit money which includes prepaid shipping. I would never buy from C&B again. UPDATE: Notified items are in local warehouse and it will take 23 DAYS to ship the final 25 miles. Really?