Delivery...forget about it! Ordered 3 pieces of furniture in December. Original delivery mid February, then end February, then mid March, then end march now no date at all. Meanwhile Crate & Barrel is earning interest on all of our deposit money which includes prepaid shipping. I would never buy from C&B again. UPDATE: Notified items are in local warehouse and it will take 23 DAYS to ship the final 25 miles. Really?

Worst experience Worst experience. Never used card . But recd a email that I had a late payment . Went online and saw no purchases bought and credit card showed $121 balance (with late fee). I asked fraud to tell me what item was purchased and address it was mailed to ( but couldnt provide ) because it didnt exist . Something not right here . Cancel your cards.

Wonderful company! Update: After contacting C&B customer service, I'm happy to report that they really stepped-up and sorted out my order to my complete satisfaction. Well done to the C&B team. ------------------------------------------------------------- As others have suggested...C&B employs deceptive marketing practices. They're quick to take your money, then delay order fulfillment. I ordered $900 worth of cookware back in November to prepare for the Christmas holidays. What was promised for 2-Dec delivery, has now been pushed to the 15th. Looks like C&B will destroy my holiday preparations.

I ordered a couch in December of 2021 I ordered a couch in December of 2021. Every month or two since i have received notices of delays due to Covid issues and supply issues. It is now November, 2022 and it was supposed to arrive now. Corporate office said in October that I should have it by Thanksgiving. But today, after calling, I learned it is estimated late December. C&B has no control over their product and just string me along. Miserable experience.

They are the worst! They are the worst! Constant miscommunication and incompetence. They mess up your orders repeatedly and then you’ll still be penalized for it, not them. You’ll be penalized with major delays, holds, up charges, etc… and they won’t even consider any type of compensation for your suffering. STAY AWAY!!!