Bad shipping notification with a happy ending I ordered a bottle of Tequila for a friends birthday. Placed the order and within seconds realized I had sent it to the wrong address. Tried calling, got voicemail, tried the chat, the feedback took forever, finally sent an email. The next day I received a text stating the order had been changed and I was very please. A week later I received an email the order was out for delivery but to the wrong address. This time called, emailed and texted and never got a response. That night I received a box and it was my order to the correct address. Happy in the end but that shipment notification to the wrong address was extremely frustrating. I had spent hours trying reach someone any way possible to stop the shipment in some way. Never received any notification or response.

This company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.

Incompetent Company I ordered two different bottles and YouBooze sent one correct and one incorrect. Very incompetent.

Do not purchase from this company I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.

NOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!