Bad shipping notification with a happy ending I ordered a bottle of Tequila for a friends birthday. Placed the order and within seconds realized I had sent it to the wrong address. Tried calling, got voicemail, tried the chat, the feedback took forever, finally sent an email. The next day I received a text stating the order had been changed and I was very please. A week later I received an email the order was out for delivery but to the wrong address. This time called, emailed and texted and never got a response. That night I received a box and it was my order to the correct address. Happy in the end but that shipment notification to the wrong address was extremely frustrating. I had spent hours trying reach someone any way possible to stop the shipment in some way. Never received any notification or response.

The item was not in stock I asked that… The item was not in stock I asked that the order be canceled and they refused to due so. I has 4 or 5 emails asking for cancelation and left a message as well. They responded Thursday that the order shipped. This company has unethical business practices. This company knew I didn't want the item and shipped it without needing a signature.

This company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.

Penny pinching Penny pinching, charging for everything, not being available when calling. Making it difficult to pick up item vice delivery ans charging for that service when ups don't even charge for pickup.

You ooze you loss… I also wish that I had checked their reviews before placing an order. I ordered four bottles of bourbon 7 Jan 24 and received two on the 19th. I called the following Monday and Tom the rep told me that he was very sorry to hear that I didn’t receive my complete order and that he would make sure that the shipping department would get it sent out that evening. I followed up with an email requesting that they provide me with a tracking number. They replied stating that I should give them three days and if I didn’t receive the other two bottles they would give me a credit. I have been unable to make any contact since and I don’t expect to. I hope that the authorities put these guys out of business. To bad I can’t give them 1/2 star rating.