Nikos G Maltas
MXSCAM!!!! Seems there is a pattern here, this company is a complete scam. They provide a UPS tracking number but the item(s) are never received by UPS. No one ever picks up the phone from customer service. I filed a BBB complaint and reached out to my bank to investigate so I can receive a refund. TOTAL SCAM !!!!
Michael Benefield
GBNOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!
MICHAEL NISLEY
GBFirst Time Shopper The website made it easy to make the purchase. When the product was backordered customer service kept me informed and the product was delivered well protected.
brian smith
GBThis company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.
Willa Burns
GBSCAM Buyer Beware Yep, this place is a SCAM. I placed my order for: Le Portier Shay VSOP Cognac by Shannon Sharpe (Qty 2). I called, straight to voicemail, no response, sent email no response. They have been reported to the authorities. Update 2/8/2024: I was able to get my money back because I used Paypal. Thank you