James Brown
GBExcellent experience! Great proactive customer service that kept me informed as to when the package would be shipped. Packaging was excellent, no way was anything going to ever break or spill. Great price deal!!!
Stan Sexton
GBEasy to manipulate the web page Easy to manipulate the web page, but paying almost as much as the tequila for shipping is outrageous, that is why I didn’t do 5 stars
customerJ. Holden
GBBad shipping notification with a happy ending I ordered a bottle of Tequila for a friends birthday. Placed the order and within seconds realized I had sent it to the wrong address. Tried calling, got voicemail, tried the chat, the feedback took forever, finally sent an email. The next day I received a text stating the order had been changed and I was very please. A week later I received an email the order was out for delivery but to the wrong address. This time called, emailed and texted and never got a response. That night I received a box and it was my order to the correct address. Happy in the end but that shipment notification to the wrong address was extremely frustrating. I had spent hours trying reach someone any way possible to stop the shipment in some way. Never received any notification or response.
Joseph Victor
GBPenny pinching Penny pinching, charging for everything, not being available when calling. Making it difficult to pick up item vice delivery ans charging for that service when ups don't even charge for pickup.
Todd Platek
GBIncompetent Company I ordered two different bottles and YouBooze sent one correct and one incorrect. Very incompetent.