Joseph Victor
GBPenny pinching Penny pinching, charging for everything, not being available when calling. Making it difficult to pick up item vice delivery ans charging for that service when ups don't even charge for pickup.
Bryan Morales
GBOrdered 3 bottles Ordered 3 bottles. After a week of not recording any shipping info, I decided to reach to them. 3 weeks later and many emails later I received a response to two of the 12 emails I sent out. One email asked for status and they said that they can give me a refund if I don’t want to wait for one of the bottles to be in stock. The final email of me requesting a refund said that they can only refund one bottle cause the one is already packaged in the warehouse and the other is on order to be stocked. They stated that I can get a refund for one that isn’t packaged in the warehouse and that I will get a refund processed that day. It’s been 2 weeks and still nothing and no response. I feel like they’re just gonna keep my money
customerJ. Holden
GBBad shipping notification with a happy ending I ordered a bottle of Tequila for a friends birthday. Placed the order and within seconds realized I had sent it to the wrong address. Tried calling, got voicemail, tried the chat, the feedback took forever, finally sent an email. The next day I received a text stating the order had been changed and I was very please. A week later I received an email the order was out for delivery but to the wrong address. This time called, emailed and texted and never got a response. That night I received a box and it was my order to the correct address. Happy in the end but that shipment notification to the wrong address was extremely frustrating. I had spent hours trying reach someone any way possible to stop the shipment in some way. Never received any notification or response.
Eleanor Jones
GBThe pricing is very competitive The pricing is very competitive. I was able to purchase double with what I usually paid with other vendors. The packaging was particularly careful.
James Brown
GBExcellent experience! Great proactive customer service that kept me informed as to when the package would be shipped. Packaging was excellent, no way was anything going to ever break or spill. Great price deal!!!