Total scam! Avoid at all costs Dishonest & fraudulent vendor!!!! Wish I had seen these reviews before I ordered. They falsely advertise products as in stock when they are not. They take no responsibility for that at all. Once they inform you that they don't have what you ordered, they won't cancel it & refund your money even though the error was their fault. Instead they claim they will only offer a substitution with an item you don't want. Oh yeah, apparently refusing or return the shipment for a refund isn't an option either because they'll hit you up for a restocking fee. Once they have your money you are screwed. P.S. The item I ordered is still showing as in stock - so they can scam others apparently.

This company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.

The almost never answer the phone when… The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.

NOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!

Do not purchase from this company I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.