SCAM Buyer Beware Yep, this place is a SCAM. I placed my order for: Le Portier Shay VSOP Cognac by Shannon Sharpe (Qty 2). I called, straight to voicemail, no response, sent email no response. They have been reported to the authorities. Update 2/8/2024: I was able to get my money back because I used Paypal. Thank you

Do not purchase from this company I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.

Ordered 3 bottles Ordered 3 bottles. After a week of not recording any shipping info, I decided to reach to them. 3 weeks later and many emails later I received a response to two of the 12 emails I sent out. One email asked for status and they said that they can give me a refund if I don’t want to wait for one of the bottles to be in stock. The final email of me requesting a refund said that they can only refund one bottle cause the one is already packaged in the warehouse and the other is on order to be stocked. They stated that I can get a refund for one that isn’t packaged in the warehouse and that I will get a refund processed that day. It’s been 2 weeks and still nothing and no response. I feel like they’re just gonna keep my money

The item was not in stock I asked that… The item was not in stock I asked that the order be canceled and they refused to due so. I has 4 or 5 emails asking for cancelation and left a message as well. They responded Thursday that the order shipped. This company has unethical business practices. This company knew I didn't want the item and shipped it without needing a signature.

NOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!