Bryan Loss
GBI ordered a few bottles of whiskey in… I ordered a few bottles of whiskey in September (it’s now January of the following year) and the bottles were apparently damaged in shipping (this seems to be the experience others have listed here). After 4 months of ”communication” or lack there of I was offered a credit, a refund was not possible. I used the credit to order a new bottle and I am now experiencing almost the exact same issue all over again. Do not use this service. I will be reporting this company to the authorities. These people will end up in jail and we’ll see them on one of those greed documentaries.
Eleanor Jones
GBThe pricing is very competitive The pricing is very competitive. I was able to purchase double with what I usually paid with other vendors. The packaging was particularly careful.
brian smith
GBThis company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.
Mel
GBYou ooze you loss… I also wish that I had checked their reviews before placing an order. I ordered four bottles of bourbon 7 Jan 24 and received two on the 19th. I called the following Monday and Tom the rep told me that he was very sorry to hear that I didn’t receive my complete order and that he would make sure that the shipping department would get it sent out that evening. I followed up with an email requesting that they provide me with a tracking number. They replied stating that I should give them three days and if I didn’t receive the other two bottles they would give me a credit. I have been unable to make any contact since and I don’t expect to. I hope that the authorities put these guys out of business. To bad I can’t give them 1/2 star rating.
Joseph Victor
GBPenny pinching Penny pinching, charging for everything, not being available when calling. Making it difficult to pick up item vice delivery ans charging for that service when ups don't even charge for pickup.