Bryan Morales
GBOrdered 3 bottles Ordered 3 bottles. After a week of not recording any shipping info, I decided to reach to them. 3 weeks later and many emails later I received a response to two of the 12 emails I sent out. One email asked for status and they said that they can give me a refund if I don’t want to wait for one of the bottles to be in stock. The final email of me requesting a refund said that they can only refund one bottle cause the one is already packaged in the warehouse and the other is on order to be stocked. They stated that I can get a refund for one that isn’t packaged in the warehouse and that I will get a refund processed that day. It’s been 2 weeks and still nothing and no response. I feel like they’re just gonna keep my money
SF
GBDo not purchase from this company I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.
brian smith
GBThis company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.
Aurora Kruckeberg
GBThe almost never answer the phone when… The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.
Willa Burns
GBSCAM Buyer Beware Yep, this place is a SCAM. I placed my order for: Le Portier Shay VSOP Cognac by Shannon Sharpe (Qty 2). I called, straight to voicemail, no response, sent email no response. They have been reported to the authorities. Update 2/8/2024: I was able to get my money back because I used Paypal. Thank you