The item was not in stock I asked that… The item was not in stock I asked that the order be canceled and they refused to due so. I has 4 or 5 emails asking for cancelation and left a message as well. They responded Thursday that the order shipped. This company has unethical business practices. This company knew I didn't want the item and shipped it without needing a signature.

Ordered The Macallan 12 1.75 liter Ordered The Macallan 12 1.75 liter. They sent the 750ml. Won't accept return. Claimed that the image is 750ml, but you can't see the volume. Paid $131.00, when I could have gone 4 blocks up the street at Party Store Liquors for 79.00. STRAIGHT UP RIPPED OFF!

Total scam! Avoid at all costs Dishonest & fraudulent vendor!!!! Wish I had seen these reviews before I ordered. They falsely advertise products as in stock when they are not. They take no responsibility for that at all. Once they inform you that they don't have what you ordered, they won't cancel it & refund your money even though the error was their fault. Instead they claim they will only offer a substitution with an item you don't want. Oh yeah, apparently refusing or return the shipment for a refund isn't an option either because they'll hit you up for a restocking fee. Once they have your money you are screwed. P.S. The item I ordered is still showing as in stock - so they can scam others apparently.

NOT Good Customer Service! First of all, I was unable to edit my cart. The "Help Desk" attempted to assist me (they sent me a couple of screen-shots, but neither matched with my screen appearance.) Then, the delivery arrived (the order was sent to my son) during the day and required an adult (over 18) signature. He and his wife both WORK during the day!!! On the 3rd attempt, the carrier threatened to return the order to the sender. My son called, and they would deliver it to another business for an additional $8 fee! NOT good customer service!

First Time Shopper The website made it easy to make the purchase. When the product was backordered customer service kept me informed and the product was delivered well protected.