Adam Wroe
GBI placed an order for Clase Azul months… I placed an order for Clase Azul months ago, was told after several weeks that it was on back order. Then several weeks later I followed up and said cancel the order and I want a refund. The lady said in email that I would receive the FULL amount in form of a gift card and a 10% discount on a future order. I still have not received my gift card, my tequila still has not been shipped to my friends as a long past Thanksgiving gift. Last time I followed up to inquire to my gift card, I was told to confirm my email address to have a gift card sent and I STILL have not received compensation. Absolutely worst customer service.
MICHAEL NISLEY
GBFirst Time Shopper The website made it easy to make the purchase. When the product was backordered customer service kept me informed and the product was delivered well protected.
Willa Burns
GBSCAM Buyer Beware Yep, this place is a SCAM. I placed my order for: Le Portier Shay VSOP Cognac by Shannon Sharpe (Qty 2). I called, straight to voicemail, no response, sent email no response. They have been reported to the authorities. Update 2/8/2024: I was able to get my money back because I used Paypal. Thank you
Stan Sexton
GBEasy to manipulate the web page Easy to manipulate the web page, but paying almost as much as the tequila for shipping is outrageous, that is why I didn’t do 5 stars
Aurora Kruckeberg
GBThe almost never answer the phone when… The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.