I ordered a few bottles of whiskey in… I ordered a few bottles of whiskey in September (it’s now January of the following year) and the bottles were apparently damaged in shipping (this seems to be the experience others have listed here). After 4 months of ”communication” or lack there of I was offered a credit, a refund was not possible. I used the credit to order a new bottle and I am now experiencing almost the exact same issue all over again. Do not use this service. I will be reporting this company to the authorities. These people will end up in jail and we’ll see them on one of those greed documentaries.

Do not purchase from this company I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.

Total scam! Avoid at all costs Dishonest & fraudulent vendor!!!! Wish I had seen these reviews before I ordered. They falsely advertise products as in stock when they are not. They take no responsibility for that at all. Once they inform you that they don't have what you ordered, they won't cancel it & refund your money even though the error was their fault. Instead they claim they will only offer a substitution with an item you don't want. Oh yeah, apparently refusing or return the shipment for a refund isn't an option either because they'll hit you up for a restocking fee. Once they have your money you are screwed. P.S. The item I ordered is still showing as in stock - so they can scam others apparently.

The almost never answer the phone when… The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.

This company is a scam This company is a scam. I ordered two bottles of Yellowstone toasted barrel on August 5th. Not only have I not received my bourbon, the company does not have a legitimate phone number to call customer service. Perhaps it's shame on me for not checking all of this out, however I want everyone to know what wants to purchase from this site that its a scam. I will reverse the charges with American Express tomorrow.