The item was not in stock I asked that… The item was not in stock I asked that the order be canceled and they refused to due so. I has 4 or 5 emails asking for cancelation and left a message as well. They responded Thursday that the order shipped. This company has unethical business practices. This company knew I didn't want the item and shipped it without needing a signature.

SCAM!!!! Seems there is a pattern here, this company is a complete scam. They provide a UPS tracking number but the item(s) are never received by UPS. No one ever picks up the phone from customer service. I filed a BBB complaint and reached out to my bank to investigate so I can receive a refund. TOTAL SCAM !!!!

You ooze you loss… I also wish that I had checked their reviews before placing an order. I ordered four bottles of bourbon 7 Jan 24 and received two on the 19th. I called the following Monday and Tom the rep told me that he was very sorry to hear that I didn’t receive my complete order and that he would make sure that the shipping department would get it sent out that evening. I followed up with an email requesting that they provide me with a tracking number. They replied stating that I should give them three days and if I didn’t receive the other two bottles they would give me a credit. I have been unable to make any contact since and I don’t expect to. I hope that the authorities put these guys out of business. To bad I can’t give them 1/2 star rating.

Ordered 3 bottles Ordered 3 bottles. After a week of not recording any shipping info, I decided to reach to them. 3 weeks later and many emails later I received a response to two of the 12 emails I sent out. One email asked for status and they said that they can give me a refund if I don’t want to wait for one of the bottles to be in stock. The final email of me requesting a refund said that they can only refund one bottle cause the one is already packaged in the warehouse and the other is on order to be stocked. They stated that I can get a refund for one that isn’t packaged in the warehouse and that I will get a refund processed that day. It’s been 2 weeks and still nothing and no response. I feel like they’re just gonna keep my money

Excellent experience! Great proactive customer service that kept me informed as to when the package would be shipped. Packaging was excellent, no way was anything going to ever break or spill. Great price deal!!!