Fast service Very easy and quick service. I had to order a new clipper because my original clippers getting repaired and they sent out my clipper within the next day and got it that day in the afternoon

I ordered hard to get clippers which… I ordered hard to get clippers which were backordered at the time. I haven’t used them yet but the ordering process was easy and they shipped when they said they would and didn’t charge me until they shipped. I would definitely order from them again.

Website wasnt applying free shipping… Website wasnt applying free shipping for my products so i had to call in and Pet Edge answered my call. The rep corrected the free shipping problem. Please fix the not applying free shipping error on your website. Im hesitant to order on line from you now.

I was having trouble placing my order online I was having trouble placing my order online, I called the phone number listed and was able to have my order processed. I was pleasantly surprised as I received the order within days of placing it. I will definitely be using Frank Rowe & Son again for other grooming products.

Was not delivered what was advertised Was not delivered what was advertised. I searched multiple sites to find the color coded wide attachment combs. They Only advertise the color coded. But delivered the plain grey identical combs that are hard to tell apart. Very unhappy. Was told when I called they were getting rid of the old ones before they would actually get the colored ones advertised. NEW UPDATE!!! I was called today by a very helpful representative who apologized for the mishap & without any prompting replaced the wrong items & made my order correct! It’s so nice to see this is a business that cares about their patrons. I will continue to happily buy here as I know they will make sure I get what I expected. Thank you Frank Rowe & Son