Fast shipping great deals! Super fast shipping and got a great deal on the new Andis eMerge clipper with the Black Friday deals!

I love ordering from Frank Rowe I love ordering from Frank Rowe. I always try to support local businesses and I've never had a problem with them. I've used them for sharpening and equipment purchases. I ran into a little snafu with an order thay got messed up because of PayPal when my backordered items were ready to ship. Called them and they helped me sort it out and I made an even bigger order than just what it was initially supposed to be haha.

Website wasnt applying free shipping… Website wasnt applying free shipping for my products so i had to call in and Pet Edge answered my call. The rep corrected the free shipping problem. Please fix the not applying free shipping error on your website. Im hesitant to order on line from you now.

Was not delivered what was advertised Was not delivered what was advertised. I searched multiple sites to find the color coded wide attachment combs. They Only advertise the color coded. But delivered the plain grey identical combs that are hard to tell apart. Very unhappy. Was told when I called they were getting rid of the old ones before they would actually get the colored ones advertised. NEW UPDATE!!! I was called today by a very helpful representative who apologized for the mishap & without any prompting replaced the wrong items & made my order correct! It’s so nice to see this is a business that cares about their patrons. I will continue to happily buy here as I know they will make sure I get what I expected. Thank you Frank Rowe & Son

Poor Packaging Poor Packaging, it was loose/came in to big of a box and or not enough packing material in the box. Clipper blades were being bounced all over the shipping box and out of their original packaging.