Fast service Very easy and quick service. I had to order a new clipper because my original clippers getting repaired and they sent out my clipper within the next day and got it that day in the afternoon

Free shipping is a hoax Took a week to process my order. Plus they offer free shipping on orders over $99. All items ordered said to qualify for this offer. Order total before taxes was over $120 and was charged shipping anyway. I believe in honesty and will not do business again with this company’s false promises.

Website wasnt applying free shipping… Website wasnt applying free shipping for my products so i had to call in and Pet Edge answered my call. The rep corrected the free shipping problem. Please fix the not applying free shipping error on your website. Im hesitant to order on line from you now.

Placed an order assuming it WAS Frank… Placed an order assuming it WAS Frank Rowe only to find PetEdge had bought the company. Clipper arrived w/o a charging cord. Dealt with very rude customer service rep who hung up on me, after she stated I would have to pay shipping to return item. Finally resolved issue, but beware. Stopped ordering from PetEdge years ago due to poor customer service, delayed shipping. Nothing has changed.

Each phone call to Frank Rowe and sons is a pleasure and delight! Ordering is simple and easy and takes no time at all to complete. Each phone call is a pleasure when it’s time to place an order. Everyone has been helpful and goes above and beyond! And of course the products are also excellent. I’ve been dealing with Frank Rowe & Son for as long as they’ve been around. my grooming shop the Clip Joint in Baltimore Maryland has been in business for 53 years. My two sisters my mother and I met Frank Rowe himself when we started Attending the groom expo in Hershey PA. Great great company!