Ordered SNES two weeks ago and paid for… Ordered SNES two weeks ago and paid for expedited shipping. According to tracking number it's barely just arrived from mainland China to the United States. I'm guessing I'll get it in another two weeks after it clears customs. Am concerned I bought a knockoff because it's straight out of China. Highland Archive only offers two systems. Odd for a dedicated retro gaming company. I'll bet I bought a knockoff...I received it and there is no Nintendo logo on HDMI cord or any of the cords. It actually was missing a plug in device but I had an extra. There is delay in saving games and when you turn it back on the save is gone. It did have the poster. I don't believe Nintendo made this after watching a review of a real Nintendo retro console with built in games. There's a lot of differences between what I watched on YouTube about a real Nintendo retro mini console and what I own. Highland Archive stated in an email to me Nintendo makes their consoles....Not true.

More like zero stars. More like zero stars. I purchased an SNES Classic which I was assured (as I asked them directly) was a legit console manufactured by Nintendo. Upon receiving it, it was immediately evident in multiple ways—from the serial number, to the printing on the box, to the power adapter, to the cord color, to the console design, etc.—that it was fake. Which oddly didn’t disappoint me as much as being purposely lied to. Stay away from this “company” at all costs.

Great service First console we ordered had an issue with powering on. We had a replacement within a week. Works great.

This place is such a ridiculous joke! This place is such a ridiculous joke!! This stuff comes from china folks. That’s not the big deal! But when they don’t say that up front and it’s going to take a couple weeks that needs to be known. I canceled my order and from I said they started sending crazy emails. This is not a company , this is some fake company who reproduces Nintendo’s. Beware do not buy. This place is called HIGHLAND ARCHIVE not retro gaming house I’m sure they’ve switched names from multiple people complaining. Terrible terrible experience

Fake Nintendo Systems - Buyer Beware This seller is fraudulent and should be investigated. I ordered a SNES Classic from this site in April. I didn’t receive a shipping notification after two days, so I looked into this website further. After reading they may sell fraudulent goods, I contacted my CC company to dispute the charge. The next day, the product ships from China. Not promising, but since the item was at least on the way, I canceled the dispute. Once the item arrived, I realized it was indeed a fake SNES Classic. I then contacted Highland Archive for a return. They sent me a return label via USPS. I returned the system, but never received a refund. I spoke to the seller today about getting my money back and he said he would work on it, as my CC number had changed. They also mentioned the bad review I left. I offered to delete my bad review in exchange for my refund, so I can finally settle this issue. Apparently the seller would rather write long replies to my review attempting to discredit me rather than simply returning my money. As of now I am out $130 and a lot of time, with nothing to show for it. Buyer beware.