We received our console after roughly a… We received our console after roughly a week, product is fabulous. The only complaint is the length of the controller cords and that there’s only one with the NES. I know that part isn’t your fault. 5/5

No Returns Possible and No Additional Controllers The CNES arrived after about 3 weeks, so prepare to wait a long time. I ordered an extra controller, which did not work. When I contacted them to return the controller, they ghosted me. I have since tried two wireless and two wired controllers purchased independently on Amazon; none of them worked. So, prepare for a one-controller only system if you want to go through these people. The only reason this isn't a one star review is because the CNES system works.

Ordered SNES two weeks ago and paid for… Ordered SNES two weeks ago and paid for expedited shipping. According to tracking number it's barely just arrived from mainland China to the United States. I'm guessing I'll get it in another two weeks after it clears customs. Am concerned I bought a knockoff because it's straight out of China. Highland Archive only offers two systems. Odd for a dedicated retro gaming company. I'll bet I bought a knockoff...I received it and there is no Nintendo logo on HDMI cord or any of the cords. It actually was missing a plug in device but I had an extra. There is delay in saving games and when you turn it back on the save is gone. It did have the poster. I don't believe Nintendo made this after watching a review of a real Nintendo retro console with built in games. There's a lot of differences between what I watched on YouTube about a real Nintendo retro mini console and what I own. Highland Archive stated in an email to me Nintendo makes their consoles....Not true.

Nintendo NES Classic I finally got my Nintendo NES Classic after waiting a month! The unit works great, has comes with 30 games, and is a lot of fun. However, Highland Archives took a little over a month to get it shipped to me. I had no idea this thing was coming straight from China. Also, do better with you customer communication, answer customer emails, and let customers know exactly how long it’s going to take to ship so they don’t think they’re not getting it. Work on that and things will be much better for everyone.

Great customer service Great customer service. A great deal too!