Ryan
GBI think most of their profit comes from overcharging shipping They vastly overcharge for shipping vs. what it actually costs them and what market competitors charge and take way too long to process orders. Even the one time I paid for expedited order processing due to a time constraint, they still didn't fulfill it within their promised time (but did refund that charge once I brought it to their attention). Three things that would make them much better would be 1) processing orders quicker (especially ones of frequent/high dollar customers), instead of having to wait 7+ days for fulfillment, 2) providing UPS shipping options as most others in their market do, which are not only better, but up to 2x cheaper for the customer, and 3) update and correctly reflect inventory, as I had an order canceled multiple days after it was placed due to being out of stock (when it was reflected as being in-stock).
Gerri Christie
GBI have bought multiple bottles for my… I have bought multiple bottles for my husband. We live in Arizona and have no problem with delivery! Great prices. Would bighly recommend.
Sandy Moreno
GBNot disappointed at all! I ordered my product, which was elusive in most areas, and I received it in 16 days. I was not expecting it right away so I was not disappointed at all. The product was packed so well and I appreciated it as it was expensive. I contacted customer service for my tracking number and they immediately responded to my request. Thank you and keep up the good work!!!
AFons
GBOrder not shipped, unable to contact anyone at company I placed an order with them, but they have not shipped it (it has been 2 weeks) and they have been impossible to contact. They don't reply to emails and no one answers their phone number. I will have to take this up with my credit card company, since I'm not sure this is even a real company that ships alcohol at this point.
Tony Christopher
GBA few clicks and a week and a half… A few clicks and a week and a half later one of my favorite bourbons was at my door. Professionally wrapped kept the goods safe. Will continue to buy from Wooden Cork.