Disappointed BEWARE when ordering. The processing and shipping times are presented as giving an option of expedited. The fine print is "1-9 days". I was expecting within two business days. Wasted $49.99 and frustration on this. Will reconsider my purchase for business with a faster process and go with a known source!

I think most of their profit comes from overcharging shipping They vastly overcharge for shipping vs. what it actually costs them and what market competitors charge and take way too long to process orders. Even the one time I paid for expedited order processing due to a time constraint, they still didn't fulfill it within their promised time (but did refund that charge once I brought it to their attention). Three things that would make them much better would be 1) processing orders quicker (especially ones of frequent/high dollar customers), instead of having to wait 7+ days for fulfillment, 2) providing UPS shipping options as most others in their market do, which are not only better, but up to 2x cheaper for the customer, and 3) update and correctly reflect inventory, as I had an order canceled multiple days after it was placed due to being out of stock (when it was reflected as being in-stock).

Good experience cancelling order I had ordered from them and when the order had gone through, there was a confusing notice about an additional shipping charge that was $69.99, as much as the order itself (plus the FEDEX charge). I went online and saw the reviews about the high charge, 25% restocking, poor customer service and felt I had made a terrible mistake. I immediately emailed and left a message cancelling my order. To their credit, they responded in 36 hours. My order was cancelled and credit card credited within 24 hours. I have left feedback about the confusing and concerning shipping charges but wanted to say that my experience in cancelling my order was very timely and no additional charges appeared.

Not disappointed at all! I ordered my product, which was elusive in most areas, and I received it in 16 days. I was not expecting it right away so I was not disappointed at all. The product was packed so well and I appreciated it as it was expensive. I contacted customer service for my tracking number and they immediately responded to my request. Thank you and keep up the good work!!!

A few clicks and a week and a half… A few clicks and a week and a half later one of my favorite bourbons was at my door. Professionally wrapped kept the goods safe. Will continue to buy from Wooden Cork.