Great website, poor service Placed an order in mid December that was due for delivery before Christmas. A few days later most of the order was canceled due to not having in stock. Website is not updated for availability. Delivery was not received until beginning of January. Package was well wrapped. Terribly overpriced, will not use this business again. Buy local or from trusted, highly rated businesses.

Never received my purchase or my refund After waiting nearly two months for my order, I called to cancel. I was told by Ken that I would receive an email to confirm the cancelation within 48 hours. That was nearly 1 week ago. My order has yet to be canceled and I have not been refunded. I believe an update from the company explaining a shipment delay would be better than ghosting your customers. I called several times, but only after I left a voice-mail concerning their credibility, did I receive a call back. I would strongly discourage anyone from purchasing from this company. - Still waiting for my $150 refund.

The only reason I gave them one star is…avoid Wooden Cork if you care about how you come across to friends or clients The only reason I gave them one star is because it was the lowest possible rating. I paid 42.50 for shipping one bottle of Eagle Rare to a clients on March 8, and as of today -it has not been delivered. When I reached out and complained that I had paid for expedited shipping, they (very politely) responded to me and told me that’s their standard shipping. When I complained today that it was still not there, nearly 2 weeks later, they (very politely) responded to me that 7 to 9 days is normal for shipping. I responded (very politely) that I will never do business with them again. So I’m (very politely) suggesting that no one do business with Wooden Cork. Find a local retailer and pay them to deliver.

Horrendous service Horrendous service. I order a item they had in stock. 9 days I had to reach out to get feedback to be told they actually don't have stock and don't know when they will get it. No real feedback as to when my order will be sent as they don't know when stock is coming. And no apology or refund for their own mistake.

This company is a scam This company is a scam. I spent $200 on a bottle and they tell me it was delivered. I explained that my friend never received it. They told me “talk to your credit card company”….zero accountability or willingness to help. Avoid buying from them at all costs!