Roshann George
GBI order Frank Sinatra JD I order Frank Sinatra JD, the shipping time was good(abt a wk in a half). Upon receiving my bottle I notice there was no fragile sticker on the box. I open it, and it was wrapped good but the bottle was broke at the neck. I called UPS first and called Wooden Cork nxt no answer so I sent an email. I called back 20 minutes later and got an answer she said I just sent you an email send me pics while we are on the phone, I did. They instantly shipped out a bottle that I received within 5 days, no extra charge,and bottle is all gd. Only reason I gave them a 4 is bc this box didn’t have fragile stickers on it either lol.
John
GBGreat website, poor service Placed an order in mid December that was due for delivery before Christmas. A few days later most of the order was canceled due to not having in stock. Website is not updated for availability. Delivery was not received until beginning of January. Package was well wrapped. Terribly overpriced, will not use this business again. Buy local or from trusted, highly rated businesses.
Tony Christopher
GBA few clicks and a week and a half… A few clicks and a week and a half later one of my favorite bourbons was at my door. Professionally wrapped kept the goods safe. Will continue to buy from Wooden Cork.
Marion Zeller
CAHorrendous service Horrendous service. I order a item they had in stock. 9 days I had to reach out to get feedback to be told they actually don't have stock and don't know when they will get it. No real feedback as to when my order will be sent as they don't know when stock is coming. And no apology or refund for their own mistake.
Breshonna Gilliam
GBNever received my purchase or my refund After waiting nearly two months for my order, I called to cancel. I was told by Ken that I would receive an email to confirm the cancelation within 48 hours. That was nearly 1 week ago. My order has yet to be canceled and I have not been refunded. I believe an update from the company explaining a shipment delay would be better than ghosting your customers. I called several times, but only after I left a voice-mail concerning their credibility, did I receive a call back. I would strongly discourage anyone from purchasing from this company. - Still waiting for my $150 refund.