Item was on back order Item was on back order, it took more than 3 days to find out. Communication isn't the best

Love Cost Plus Liquor The packing was superior and the bottles for the holidays arrived in perfect condition. Cost was great and I will be buying again from cost plus. Thank you!!!

My husband absolutely loved this and… My husband absolutely loved this and still brags to everyone he meets about it. I bought it for him for our 25th wedding anniversary on October 31, 2021 and it was a last minute type of buy. The taste of peanut butter is very forward and then ends off smooth. We plan to try it with some chocolate liquor around Christmas, since he is very into peanut butter cups. This was one of my best choices.

BEWARE THIS IS A FRAUDULENT COMPANY!!! BEWARE THIS IS A FRAUDULENT COMPANY!!!! I received an EMPTY BOTTLE, and they REFUSED REFUND OR REPLACEMENT! I ordered a bottle of liquor, and an empty sticky bottle was delivered. The cap and seal were off, and the papers inside were stained, as if the liquor had spilled. I emailed and sent pictures as soon as I received it, and they replied saying the following, "If the entire bottle was empty, the box or paper would have shown signs of water damage somewhere from the leakage and FedEx does not deliver any packages showing any signs of damage. The seal is just a simple piece of thin paper and has nothing to do with the bottle coming open. This is why we require an adult signature to protect you and me from these cases. Since this package was signed for and accepted there is nothing I can do on my end." I tried calling back multiple times without an answer and finally got through to someone today who said I had to file a separate claim with FedEx because since I signed for it, I had accepted the package. The woman I spoke with was horribly rude and said there was not enough evidence that an empty bottle had been delivered. I told her I could not have known the bottle was going to be empty before opening the package. I sent pictures explaining the issue immediately after receiving the package. I asked to speak with the manager, and she said she was the manager. I told her it was ridiculous that they delivered an empty bottle and wouldn't either reimburse or send a new one. She said couldn't do anything for me, then told me I had a bad attitude and hung up on me. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. DO NOT USE THIS COMPANY!!!

Waited 3 weeks on an order Waited 3 weeks on an order. Finally emailed them and asked for an update, in response, they canceled and refunded my order "due to no stock." So after allowing it to be purchased on their website, they realized they didn't have it, so their decision was to send me an email saying "We'll get more from the supplier in 3-5 business days and send the order"...and then never send the order, never email me, and keep my money until I confronted them. Sketchy business, I'd avoid in the future