Kirk
GBI’m struggling with the seat chart… I’m struggling with the seat chart picking out a seat as I only measure 12 cm . Your team associate was quick to respond & very helpful with my unique sizing question . Are the seats numbered 13 thru 16 to resemble other saddle company widths ? . For example would your size 14 be close to my 143 size saddle ? . I may buy two & send one back . Peace
KGT
GBI ordered the wrong sized saddle… I had ordered the wrong sized saddle and contacted customer service to arrange for return and credit. They were very friendly and helpful. I returned the saddle and my credit was processed immediately so I could reorder.
Phil Wasson
GBUse the fit kit- it helps Got the fit kit and was surprised/ skeptical of the results, as a bigger guy I always assumed wider sit bones. I used the kit followed the directions and got the corresponding seat. It took a minute of tinkering with setup and it wasn't love at first ride but after a few rides and dipping the nose slightly more that I typically would it is turning out to be a fantastic saddle.
Sam C.
CAMore joy on 60 mile rides My old sadel which was too narrow would cause discomfort on rides. Since I have sized this one according to their recommendation I feel less pressure on my hands and no numbness down below.
Hemen Oza
GBGreat product and even better customer service! Initially, the order wasn't shipped for 7-8 business days. When I reached out to the US distributor though, the team got into action and shipped one out ASAP. The product is absolutely spot on for what I needed - solid design, ergonomic shape, easy to install!