Lou Kohl
GBGenerous crash/replacement policy Generous crash/replacement policy, prompt and friendly response to email inquiries.
MJ
GBVery comfortable saddle Very comfortable and well-designed saddle. I liked it so much on one of my bikes, that I bought another saddle of the same size and model for another of my bikes. Highly recommend the product.
Hemen Oza
GBGreat product and even better customer service! Initially, the order wasn't shipped for 7-8 business days. When I reached out to the US distributor though, the team got into action and shipped one out ASAP. The product is absolutely spot on for what I needed - solid design, ergonomic shape, easy to install!
KGT
GBI ordered the wrong sized saddle… I had ordered the wrong sized saddle and contacted customer service to arrange for return and credit. They were very friendly and helpful. I returned the saddle and my credit was processed immediately so I could reorder.
Jessie
GBSo helpful!!!!! The Sit Bone Measurement Kit!!! I tried SQLab's sit bone "measure at home" kit and was so pleased with the service! The kit was mailed right away and I received it within a week. I was interested to find out that my sit bones are relatively narrow and this is the reason for my many bike-seat-woes! This kit has set me on a new path to comfort where I can find saddles that fit my body perfectly! So happy with SQ Lab! Thank you!