Erin Bevan
GBAmazing product Amazing product, speedy delivery and EXCELLENT customer service. I ordered a six pack of the cinnamon toast for my son. However, the shipment contained 5 cinnamon toast and 1 cocoa & marshmallow. My son has an aversion to chocolate. I sent an email stating what happened, not to worry, parents ate the cocoa one but….” Someone from the company sent a reply within 24 hrs. offering to send a replacement. I was very impressed. I will be ordering again!
Jody Ford
GBThis popcorn is the best This popcorn is the best! I'm addicted. These are great for personal use at home and while traveling. The Naked popcorn is my favorite, however, I wouldn't pass up the butter or cheese flavors either.
Jeannette Clark
GBWe love Popcornopolis and This company is amazing with Customer Service! We love Popcornopolis! It is the favorite gift of my nieces and nephews and I send them a large box every year for Christmas. This year my niece received a damaged box with the Popcorn stolen and when I called Popcornopolis, they responded to me in less than one day and fixed the problem. This company is amazing!
michael lammes
GBHow to Become Very Popular My wife purchased a bag of your caramel popcorn. It was as good or better than any caramel popcorn we had ever tasted. After purchasing 3-4 more bags, I looked up the popcornopolis website. I happened upon one of your Christmas offers whose price had been dramatically reduced after the end of the year. It was much more than we could eat ourselves, but was a perfect amount to share with friends and family. Everyone loved the caramel popcorn, and we are very popular.
LY
GBPoor Customer Service + Poor Quality I agree with another reviewer about customer service. In the package it said the company would do whatever to address a bad experience. Turned out that no one even bothered to contact me after I emailed them twice (11/10/23 and 11/19/23). My email to the customer support: "I received a box of Kettle Cone Mini popcorn packages from my friend. Unfortunately, after opening a few of these packages, the popcorn was soft and not fresh. I am very disappointed because I had really good Popcornopolis before. Your message said that you would make it right. I have attached the packing Slip with the order information on it. I appreciate if you can replace the popcorn for me. 40 Kettle Cone Mini 0.90z EA (SKU 947318) Order #WC-0001267XXX Order Date: Oct 26, 2023"