Joe Malena
GBI recently ordered two cakes as a gift… I recently ordered two cakes as a gift for Thanksgiving. The cakes shipped on time and according to UPS, were delivered the day before. While the cakes were not received, I cannot thank customer service enough for refunding the full amount even though the non-delivery was the fault of UPS. I will definitely order again so I get to taste their delicious product. Thanks again customer service!
Lianne Hart
GBDry cake, crumbled into saw dust. Probably sat in freeze for months. ordered the sample cakes for my birthday. thought it'd be fun to send myself some cake... Cake was awful. dry and crumbled up mess. Clearly have been sitting in a freezer for months. Nothing separated the different cakes from each other, they literally were all the same "cookies and cream" has maybe a little white chocolate swirl on top but it literally was just a chocolate cake, the chocolate torte was different only because it had frosting but it didn't save the fact that the cake just crumbled into sawdust when you cut it. the double chocolate... couldn't figure out what was different from it.. just another chocolate cake. didn't bother trying to the carrot since I hate carrot cake and I didn't have an option to exchange it. for the cost of the cakes + shipping. I'll never buy from them again. happy birthday to me.
Cake Connoisseur
GBI ordered the coconut creme cake again… I ordered the coconut creme cake again this year for my sister-in-law's birthday because she and my brother enjoyed the made from scratch ingredients of the light, fluffy texture of the cake and the delicious taste of the creme frosting! The delivery was key especially last year during the pandemic. I only wish the cake price was below $ 30.00 instead of $ 52.00, not including shipping!
Jeanne Hardy
GBRainbow cake sent by Mary Ann Minick Rainbow cake sent by Mary Ann Minick, on 3/22/2024 was beyond awful. It tasted like the sweetest sherbert and for $75, it was so small. You should be ashamed of yourselves.
Cindy K
GBDisappointing Delivery, Excellent Cake Ordered ahead of my daughter-in-law’s birthday, and it was scheduled to arrive on that Friday. Received notification that UPS attempted delivery, but couldn’t access through our gate. Sadly we were home at the time they said they attempted delivery, but they did not call via the box nor directly to my phone. The next day it was delivered at 3:38pm, yet that was an hour after we left for the lake. I made brownies for her birthday, and we ate the cake two days after the actual party.