Completely melted The chocolate itself is good (certainly not the best) but I paid shipping for sample bag and when it arrived every piece was fully melted even though the mail delivery person handed it to me immediately. This I'm sure didn't help the taste and it certainly looked bad.

Very Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!

Too bad that half of the selections are… Too bad that half of the selections are immediately shown as sold out! Also when putting a second large box into the cart after it says add another for a better price there is still no reduction in the price. The chocolates are good but quite expensive unless you get a deal

Best sugar free Chocolate ever! I have been enjoying these chocolates for several years (prior to Covid-19) and my favorite is the Exotic Sea Salt Squares. My favorite way to enjoy them is to melt them in the packet and drink the chocolate. Kind of strange but very tasty. But, don’t allow the chocolate to reharden as it changes the taste. I love that they use the Stevia/erythritol sweetener. Best sugar free chocolate ever!

Positive experience I did read the offer closely and saw that you had to cancel within 7 days to avoid the subscription. I got the bold dark chocolate and I liked it, but feel that $3.44 per ounce is a bit high. Customer service was very prompt to answer and was helpful. They did offer me a 15% discount if I did not cancel which I refused. I am disappointed that they have to engage in questionable marketing in order to sell their product.