Positive experience I did read the offer closely and saw that you had to cancel within 7 days to avoid the subscription. I got the bold dark chocolate and I liked it, but feel that $3.44 per ounce is a bit high. Customer service was very prompt to answer and was helpful. They did offer me a 15% discount if I did not cancel which I refused. I am disappointed that they have to engage in questionable marketing in order to sell their product.

Signed up to receive a free sample...beware Signed up to receive a free sample so I could try before I bought the chocolate. Didn't realize that by signing up for the sample I also enrolled in their autoship program--there was NO indication of that during sign-up and only realized it after reading the fine print on the confirmation email. Sneaky. Chocolate is just OK and not worth the price so I quickly cancelled the autoship. Left a 2 star review on their site and it went to 'review' before being published--which it won't be-- there are nothing but 5 star reviews on their site because those are the only ones they will approve. Horrible business practices.

SPAM Merchants SPAM Merchants I am relentlessly spammed by this company and they use devious practices to get around spam filters. I never gave them my email address so they bought it from an underground merchant or are employing a spam factory to send out marketing. Based on those practices alone it is easy to see that these are people who cannot be trusted. Conclusion: Do NOT buy anything from these scumbags

Ordered and was SCAMED. Ordered Chocolate . waiting for delivery for about a month now. I see online that my order is backordered. I called help desk to cancel and they saying that they dont have my order, but I can see it on my account and charge account . They don't want to cancel or refund.

Ordered almond brownie..well I got dark… Ordered almond brownie..well I got dark chocolate with almond dust no brownie taste and definitely lacked almonds what their original selling price is I expected way better. Do yourself a favor buy lily's almond chocolate bar won't disappoint..