Ordered and was SCAMED. Ordered Chocolate . waiting for delivery for about a month now. I see online that my order is backordered. I called help desk to cancel and they saying that they dont have my order, but I can see it on my account and charge account . They don't want to cancel or refund.

Too bad that half of the selections are… Too bad that half of the selections are immediately shown as sold out! Also when putting a second large box into the cart after it says add another for a better price there is still no reduction in the price. The chocolates are good but quite expensive unless you get a deal

Positive experience I did read the offer closely and saw that you had to cancel within 7 days to avoid the subscription. I got the bold dark chocolate and I liked it, but feel that $3.44 per ounce is a bit high. Customer service was very prompt to answer and was helpful. They did offer me a 15% discount if I did not cancel which I refused. I am disappointed that they have to engage in questionable marketing in order to sell their product.

Very Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!

Decent marks for product, terrible rating for business practice. Unlike most people, I don't hate the chocolate. Although I've only tried the dark chocolate. You can tell it's a "healthy" recipe but as long as you know what you're expecting, it's fine. If it was reasonably priced and the company's policies weren't so scammy I would actually buy this occasionally. But beware, when you sign up for the "free trial," not only do they sign you up for the monthly shipment (lots of companies do this), if you don't cancel within 7 days they charge you the FULL AMOUNT for the "free trial" item, as well. That was the deciding factor for me. So I give it decent marks for product, terrible rating for business practice.