Deceptive advertising Deceptive advertising. Supposed to get 1 bag free just pay for shipping. Opportunity to buy additional for a discount. I ordered the Dark Chocolate and never got the other product I ordered. Then noticed I got charged $34.99 on my credit card. Didn't know I was automatically enrolled in autoship. Called to get credited and they cancelled autoship but only gave me a 30% refund on something I didn't even receive. So my "free" bag of chocolate cost me $4.95 plus $24.99. To make matters worse, I didn't like the Dark Chocolate that I did receive.

Completely melted The chocolate itself is good (certainly not the best) but I paid shipping for sample bag and when it arrived every piece was fully melted even though the mail delivery person handed it to me immediately. This I'm sure didn't help the taste and it certainly looked bad.

The product is very good however The product is very good however, once purchased you are automatically enrolled in a subscription plan that costs approximately $40 per bag. Once I figured out why they sent three bags at one time, charged my credit card for unordered bags, I called and killed the subscription. Will not order again, just on principle. Sheesh.

The best sugar free chocolate bad service The best sugar free chocolate, unfortunately they take forever to ship and I'm currently sitting on a 2 month order that simply says backordered. I'll probably cancel it and hope someday they can get their act together.

Very Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!