Ley Watson
GBThe product is very good however The product is very good however, once purchased you are automatically enrolled in a subscription plan that costs approximately $40 per bag. Once I figured out why they sent three bags at one time, charged my credit card for unordered bags, I called and killed the subscription. Will not order again, just on principle. Sheesh.
Philbo Baggins
GBThe individually wrapped dark chocolate… The individually wrapped dark chocolate bars were excellent. I know of no other dark chocolate using Stevia as a sweetener. Customer service was excellent as well. I had forgotten about the auto-renew subscription after the free trial was over, and there was no reminder e-mail or text that it was going to end. I assumed that I could cancel my subscription on their website, as it's 2023. Lol...poor assumption. XM Radio does the same thing, requiring one to talk to an agent on the phone, or via a live chat session, to cancel. My bad, when we were all shut in during Covid, XM Radio allowed om-line cancellations without talking or chatting with anyone. If you're goal is to get a lower price, then by all means, talk to a Customer Service Rep and they'll probably offer a lower price without asking for one. Otherwise, I think on-line subscriptions should be the norm, or another option, for SimplyMe Chocolate.
Andrew J Galanos
GBDON'T WASTE YOUR MONEY!!! This company sucks. I ordered some chocolate October 23rd. I never received my order, after contacting support several times, with NO ANSWERS as to why my order just said "order pending". This company and it's support SUCKS!!They lost a customer and will tell everyone how bad this company is!! I requested a refund let's see how long that will TAKE! Today is November 11th. Don't waste your money with this company!!!
Jeffry Waxman
GBToo bad that half of the selections are… Too bad that half of the selections are immediately shown as sold out! Also when putting a second large box into the cart after it says add another for a better price there is still no reduction in the price. The chocolates are good but quite expensive unless you get a deal
Ella
GBOrdered and was SCAMED. Ordered Chocolate . waiting for delivery for about a month now. I see online that my order is backordered. I called help desk to cancel and they saying that they dont have my order, but I can see it on my account and charge account . They don't want to cancel or refund.