Camilla Cracchiolo
GBI ordered Nov I ordered Nov. 1. It's now the day before Valentines Day and my chocolate keeps saying "backordered". They used to just be slow. But now I think they're outright scamming me.
Rebecca G
GBSigned up to receive a free sample...beware Signed up to receive a free sample so I could try before I bought the chocolate. Didn't realize that by signing up for the sample I also enrolled in their autoship program--there was NO indication of that during sign-up and only realized it after reading the fine print on the confirmation email. Sneaky. Chocolate is just OK and not worth the price so I quickly cancelled the autoship. Left a 2 star review on their site and it went to 'review' before being published--which it won't be-- there are nothing but 5 star reviews on their site because those are the only ones they will approve. Horrible business practices.
Marilyn Brooks
GBVery Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!
Andrew J Galanos
GBDON'T WASTE YOUR MONEY!!! This company sucks. I ordered some chocolate October 23rd. I never received my order, after contacting support several times, with NO ANSWERS as to why my order just said "order pending". This company and it's support SUCKS!!They lost a customer and will tell everyone how bad this company is!! I requested a refund let's see how long that will TAKE! Today is November 11th. Don't waste your money with this company!!!
Lynda M.
GBTruly delicious chocolate. (1) Absolutely delicious (although I've never had bad chocolate), but the fact that it's healthier than regularly sold chocolate is a great reason to buy this chocolate. (2) Customer service was excellent. (3) The only thing I want to point out is to be aware is that the "free trial" is only good for 7 days after delivery. (4) Finally...chocolate that I can eat without feeling guility. Thank you SkinnyMe Chocolate.