Completely melted The chocolate itself is good (certainly not the best) but I paid shipping for sample bag and when it arrived every piece was fully melted even though the mail delivery person handed it to me immediately. This I'm sure didn't help the taste and it certainly looked bad.

The best sugar free chocolate bad service The best sugar free chocolate, unfortunately they take forever to ship and I'm currently sitting on a 2 month order that simply says backordered. I'll probably cancel it and hope someday they can get their act together.

Ordered and was SCAMED. Ordered Chocolate . waiting for delivery for about a month now. I see online that my order is backordered. I called help desk to cancel and they saying that they dont have my order, but I can see it on my account and charge account . They don't want to cancel or refund.

Ordered almond brownie..well I got dark… Ordered almond brownie..well I got dark chocolate with almond dust no brownie taste and definitely lacked almonds what their original selling price is I expected way better. Do yourself a favor buy lily's almond chocolate bar won't disappoint..

Deceptive advertising Deceptive advertising. Supposed to get 1 bag free just pay for shipping. Opportunity to buy additional for a discount. I ordered the Dark Chocolate and never got the other product I ordered. Then noticed I got charged $34.99 on my credit card. Didn't know I was automatically enrolled in autoship. Called to get credited and they cancelled autoship but only gave me a 30% refund on something I didn't even receive. So my "free" bag of chocolate cost me $4.95 plus $24.99. To make matters worse, I didn't like the Dark Chocolate that I did receive.