Rebecca G
GBSigned up to receive a free sample...beware Signed up to receive a free sample so I could try before I bought the chocolate. Didn't realize that by signing up for the sample I also enrolled in their autoship program--there was NO indication of that during sign-up and only realized it after reading the fine print on the confirmation email. Sneaky. Chocolate is just OK and not worth the price so I quickly cancelled the autoship. Left a 2 star review on their site and it went to 'review' before being published--which it won't be-- there are nothing but 5 star reviews on their site because those are the only ones they will approve. Horrible business practices.
Marilyn Brooks
GBVery Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!
Monica Arellano
GBOrdered almond brownie..well I got dark… Ordered almond brownie..well I got dark chocolate with almond dust no brownie taste and definitely lacked almonds what their original selling price is I expected way better. Do yourself a favor buy lily's almond chocolate bar won't disappoint..
Philbo Baggins
GBThe individually wrapped dark chocolate… The individually wrapped dark chocolate bars were excellent. I know of no other dark chocolate using Stevia as a sweetener. Customer service was excellent as well. I had forgotten about the auto-renew subscription after the free trial was over, and there was no reminder e-mail or text that it was going to end. I assumed that I could cancel my subscription on their website, as it's 2023. Lol...poor assumption. XM Radio does the same thing, requiring one to talk to an agent on the phone, or via a live chat session, to cancel. My bad, when we were all shut in during Covid, XM Radio allowed om-line cancellations without talking or chatting with anyone. If you're goal is to get a lower price, then by all means, talk to a Customer Service Rep and they'll probably offer a lower price without asking for one. Otherwise, I think on-line subscriptions should be the norm, or another option, for SimplyMe Chocolate.
Andrew J Galanos
GBDON'T WASTE YOUR MONEY!!! This company sucks. I ordered some chocolate October 23rd. I never received my order, after contacting support several times, with NO ANSWERS as to why my order just said "order pending". This company and it's support SUCKS!!They lost a customer and will tell everyone how bad this company is!! I requested a refund let's see how long that will TAKE! Today is November 11th. Don't waste your money with this company!!!