The product is very good however The product is very good however, once purchased you are automatically enrolled in a subscription plan that costs approximately $40 per bag. Once I figured out why they sent three bags at one time, charged my credit card for unordered bags, I called and killed the subscription. Will not order again, just on principle. Sheesh.

Very Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!

The best sugar free chocolate bad service The best sugar free chocolate, unfortunately they take forever to ship and I'm currently sitting on a 2 month order that simply says backordered. I'll probably cancel it and hope someday they can get their act together.

The individually wrapped dark chocolate… The individually wrapped dark chocolate bars were excellent. I know of no other dark chocolate using Stevia as a sweetener. Customer service was excellent as well. I had forgotten about the auto-renew subscription after the free trial was over, and there was no reminder e-mail or text that it was going to end. I assumed that I could cancel my subscription on their website, as it's 2023. Lol...poor assumption. XM Radio does the same thing, requiring one to talk to an agent on the phone, or via a live chat session, to cancel. My bad, when we were all shut in during Covid, XM Radio allowed om-line cancellations without talking or chatting with anyone. If you're goal is to get a lower price, then by all means, talk to a Customer Service Rep and they'll probably offer a lower price without asking for one. Otherwise, I think on-line subscriptions should be the norm, or another option, for SimplyMe Chocolate.

Ordered and was SCAMED. Ordered Chocolate . waiting for delivery for about a month now. I see online that my order is backordered. I called help desk to cancel and they saying that they dont have my order, but I can see it on my account and charge account . They don't want to cancel or refund.