Jerry Rubenstein
GBDeceptive advertising Deceptive advertising. Supposed to get 1 bag free just pay for shipping. Opportunity to buy additional for a discount. I ordered the Dark Chocolate and never got the other product I ordered. Then noticed I got charged $34.99 on my credit card. Didn't know I was automatically enrolled in autoship. Called to get credited and they cancelled autoship but only gave me a 30% refund on something I didn't even receive. So my "free" bag of chocolate cost me $4.95 plus $24.99. To make matters worse, I didn't like the Dark Chocolate that I did receive.
Rebecca G
GBSigned up to receive a free sample...beware Signed up to receive a free sample so I could try before I bought the chocolate. Didn't realize that by signing up for the sample I also enrolled in their autoship program--there was NO indication of that during sign-up and only realized it after reading the fine print on the confirmation email. Sneaky. Chocolate is just OK and not worth the price so I quickly cancelled the autoship. Left a 2 star review on their site and it went to 'review' before being published--which it won't be-- there are nothing but 5 star reviews on their site because those are the only ones they will approve. Horrible business practices.
Monica Arellano
GBOrdered almond brownie..well I got dark… Ordered almond brownie..well I got dark chocolate with almond dust no brownie taste and definitely lacked almonds what their original selling price is I expected way better. Do yourself a favor buy lily's almond chocolate bar won't disappoint..
Marilyn Brooks
GBVery Dissatisfied Like many of the others, my free trial box of chocolates arrived in a damaged package & were COMPLETELY melted. I called the company right away, received an apology & was told a replacement box would be sent at no charge. A couple of days later, we were charged almost $40 for an ongoing subscription they said we signed up for. What?! Despite arguing the point, they would not refund our money. We will be contacting the Better Business Bureau. Buyer beware!
Lynda M.
GBTruly delicious chocolate. (1) Absolutely delicious (although I've never had bad chocolate), but the fact that it's healthier than regularly sold chocolate is a great reason to buy this chocolate. (2) Customer service was excellent. (3) The only thing I want to point out is to be aware is that the "free trial" is only good for 7 days after delivery. (4) Finally...chocolate that I can eat without feeling guility. Thank you SkinnyMe Chocolate.