MT
GBUPDATE No response at all from Customer Service UPDATE - AFTER READING THIS REVIEW SEE'S CONTACTED ME AND REFUNDED MY PAYMENT! Ordered a 2023 Christmas present which they said would be delivered December 18 to the 22nd, but it did not leave See's until the 17th! There is NO WAY a package could get from the West Coast to FLORIDA on time if shipped that late, and of course it did not. It arrived after Christmas, after my relatives left for vacation. Worse, I tried contacting See's THREE TIMES through email and the online contact form and they never answered. I said I wanted my money back if it was delivered after Christmas. Note - UPS said it was NOT UPS's fault - there were no delays, weather issues ec. They said See's simply shipped too late. I still want a refund, but dead silence from See's. So sad - I order from them every year but do not see how I can do it again.
Carl Bendix
GBStill great! I wrote a 3 star review on 5/8/23 due to receiving a box of under sized pieces of chocolate covered marzipan. Today I was given a bag of chocolate marzipan and these were full sized with the delicious candy I've enjoyed in the past. I'm told the box of smaller pieces was pre-packed if that means anything.
Ruth
GBI purchased a box of assorted… I purchased a box of assorted chocolates, and there is a HUGE difference in taste...a downgrade compared to how it used to taste. For years, Sees Candy would advertise the ingredients that make them so unique and tasty. There used to be mention/printed that they used Danish Creamery Butter. The quality, taste, and texture was always consistent. In recent years, I noticed that the taste is not even close to how it used to be, and no mention of using real butter. Spending over $30 a pound for terrible candy is not at all worth it.
Chocolate lover no more
GBSee’s candy WAS the best chocolate ever… See’s candy WAS the best chocolate ever especially for the price, hand picked and wrapped. Now at $32 a pound, chocolates are mostly fillings with a thin coat of what dies nort seem to be Guittard chocolate anymore! Very disappointing with this stellar institution going just for profits. Will buy hershey’ s in a bag from now on for a fourth if the price. Sad reviewer here. Been eating See’s for over 50 years.
Stech
GBWanted to give my clients sweet gifts… Wanted to give my clients sweet gifts for the holidays - went to the client section on the website under client gifts ordered $300 worth of candies. and guess what... they shipped the candies with out from address. So my clients received candies, just candies, from no one - no return address, company name etc. Agent on the phone confirmed that there is not a place to put additional msgs. but offered no resolution - I've waited couple of weeks. and without further adieu leaving this negative review.