Abbi Lowe
GBNot enjoyable, despite high hopes I wish there was some level of customization available, I ordered a mostly sweet box and got four sour candies, one very bitter coffee candy and one thing of gummy Bears that had melted together. There were plenty of candies on their site that looked good and I thought mostly sweet was a safe way to get them since I truly despise sour candies, I'd have one or two to share with my friends. Instead I've got one tub of melted gummy Bears to myself and am giving away five of the 6 tubs away. If there was a way to like pick a better selection like survey or something I think it would have been better. And a way to stop the candy from turning to one melted blob would be better
Barbara Roy
GBImpossible to Cancel Similar to other customers, I haven't been able to cancel this subscription. I really only wanted a single box for my son at Valentine's Day. I paid for it when I received a 2nd box, and checked website to learn I'd been put on a subscription plan. I emailed and messaged via the website, requesting cancellation. No response or confirmation. I received another unwanted box this week. Emails bounce back. I sent another message through their website. No response. Don't get involved; candy subpar and not worth this hassle.
Anon
GBI really loved the products I got but.. I really loved the products I got! Only reason I gave 4 stars instead of 5 was because the candy was melted which isn't entirely Candy Club's fault but I think that maybe for a few extra bucks some insolated boxes or something to keep them cold during the summer months could be a good option!
Angelina
GBAbove and beyond! Customer service has addressed any concerns I've had. Super polite. Accommodating. I've honestly, in my adult life, never dealt with such a wonderful company that makes you feel like you matter to their business, the way Candy Club has! Bravo guys!(and gals). I appreciate all of the efforts put forth on my account. I'll definitely be recommending Candy Club to friends and family.
Kelley
GBReceived 2 packages of the exact same… Received 2 packages of the exact same candies inside them. Only 2 out the six were actually edible. My profile was set for sour and I received coffee flavored toffee hard candy, strawberry licorice rolls, and 1 sour blue raspberry belts. The blue raspberry belts and strawberry belts were like the best candies we’ve received. I hate how I couldn’t choose the candies my family and I like. Also I changed my address way in advance before package was sent out and they don’t redirect packages once delivered. I was only charged $80 for the 6 candies!!! Totally disappointed.