Impossible to Cancel Similar to other customers, I haven't been able to cancel this subscription. I really only wanted a single box for my son at Valentine's Day. I paid for it when I received a 2nd box, and checked website to learn I'd been put on a subscription plan. I emailed and messaged via the website, requesting cancellation. No response or confirmation. I received another unwanted box this week. Emails bounce back. I sent another message through their website. No response. Don't get involved; candy subpar and not worth this hassle.

Packages always came on time Packages always came on time. There are a lot of options, however, be aware that if you live somewhere it’s hot you’re very limited. My boyfriend and I were just disappointed to only be able to get gummies and hard candies (which neither of us really care for) practically every month until really recently. We have a cabinet full of gummies and thought it’d be time to cancel. I wish I could’ve been refunded for all the gummies we ended up with, but canceling wasn’t a problem and the agent was very friendly.

I really loved the products I got but.. I really loved the products I got! Only reason I gave 4 stars instead of 5 was because the candy was melted which isn't entirely Candy Club's fault but I think that maybe for a few extra bucks some insolated boxes or something to keep them cold during the summer months could be a good option!

I’m not sure why it’s so hard to get in… I’m not sure why it’s so hard to get in touch with customer service rather it’s by email or calling I get no reply ever I’ve been trying to reach them for 3 weeks now due to USPS returning my candy box for not having a valid address supposedly however I checked my account and my address is accurate I’ve been tryna reach candy club to let them know about the error but I get no response via email and they are never available by phone they haven’t even considered giving me a refund I’m sure they got the box of candy back by now

This company is unbelievable! This company is unbelievable! Such a scam! DO NOT be fooled by them! They’ve had the nerve to charge my account and I haven’t even record an ordered confirmation or proof of any purchase/details of my order! You are forced to subscribe to a monthly membership in order to use the Groupon-(which conveniently cannot be traded in or refunded) and then you pay $9.99 shipping for standard shipping-on candy?! In addition to all of that, there phone # listed on their website doesn’t work-“not reachable”! I wouldn’t recommend this program/product/service/scam-joke to anyone! Stay away!!