Packages always came on time Packages always came on time. There are a lot of options, however, be aware that if you live somewhere it’s hot you’re very limited. My boyfriend and I were just disappointed to only be able to get gummies and hard candies (which neither of us really care for) practically every month until really recently. We have a cabinet full of gummies and thought it’d be time to cancel. I wish I could’ve been refunded for all the gummies we ended up with, but canceling wasn’t a problem and the agent was very friendly.

Candy tastes awful! The boxes and candy containers are super cute and I love the idea! My husband is a sour gummy addict, so I surprised him with this box subscription. Unfortunately the candy tastes so bad. He forced himself to try every type but I couldn’t stomach it. It tastes old and nasty and a little bit like soap. I am super disappointed in the taste. All six types of candy we nasty. Several different people tried them and everyone disliked them. Huge disappointment.

I’m not sure why it’s so hard to get in… I’m not sure why it’s so hard to get in touch with customer service rather it’s by email or calling I get no reply ever I’ve been trying to reach them for 3 weeks now due to USPS returning my candy box for not having a valid address supposedly however I checked my account and my address is accurate I’ve been tryna reach candy club to let them know about the error but I get no response via email and they are never available by phone they haven’t even considered giving me a refund I’m sure they got the box of candy back by now

I just had to share about an…Amazing customer service I just had to share about an exceptional customer service experience. I had trouble placing my order, it got stuck on processing and wouldn’t put my purchase through. I called Candy club and spoke to Jack Bostic. He was incredibly patient and, although he wasn’t tech support, figured out what to do to put my order through. He was knowledgeable and a truly kind person- if I should have this issue again, I will definitely ask for him! As I said to him, Candy club needs to give him a raise as he not only handled a customer service call, he excelled at tech support. Thank you Jack!

BEST SERVICE IN THE UNIVERSE! I had the pleasure of speaking with Ashley in regards to a few concerns I had about my first couple Candy Club orders I made last week for Valentine's Day; Ashley went FAAAR above and beyond to make sure I was a satisfied first time customer! I'm very excited to experience my first boxes and look forward to buying many more! Thank you Candy Club for the sweet customer service and showing love! PS: Ashley deserves a sweet raise!!! With Love, Vernon!