Brutal service Bought a yearly subscription in July for my wife. I have to call/email each month asking when it would be delivered and they always say "coming shortly." Never had chocolate delivered before I contacted them. Then this month, they delivered the same chocolate that we got in a previous shipment. Lousy customer service and terribly annoying. Looking into cancellation and going elsewhere.

FOOLED BY SIMILAR NAME OF LICORICE INTERNATIONAL So recently I noticed that a new family of edible products is available in fancy round 1 lb tubes tailed to each brand (Pretzels.com, Chocolate.com, Licorice.com etc) and ordered some items. HERE'S MY TAKEAWAY: Licorice.com Black & Red Australian Licorice is so hard I couldn't chew it (I have world class teeth!) the Pretzels.com Pretzels were stale and Chocolate.com uses the cheapest chocolate I've tasted in years. As a candy and chocolate lover I reached out to the companies and was promptly ignored then blown off. After spending over $75 IN EACH OF THEIR STORES they didn't lift a finger to help a customer and long-term bulk buyer. I reached out to the company I've been shopping at since 2004 with a very very similar name (Licoriceinternational.com Licorice International). Do yourself a favor and ignore the flashy packaging filled with mediocre snacks.

Sent wrong item Sent wrong item. They don’t respond at all. Wanted it for my grandchildren on Valentines Day.

My Daughter just informed me that she… My Daughter just informed me that she received the gift basket I ordered from this shop and that she likes it. Great service!

Scam It's been a month and a half and I haven't even received the first box, which was supposed to be a gift. Customer support was dismissive and has sent me no information on where my box is or when they sent it.