Great customer service Great customer service, they respond to questions you might have regarding products in a timely manner, orders are shipped out soon after I order on line. I have been a customer for nearly 20 years bought two espresso machines and 2 grinders, as well as replacement parts and lots of coffee.

Very satisfied Your sales person was very informative and helped guide us to the Espresso/Coffee machine that suited our needs. Our product was shipped and arrived in a timely fashion. We are very satisfied customers.

Gaggia Anima Water Sensor. I have a Gaggia Anima and had the Capacitive Water Level Sensor go bad. Not only did they have the part... but had a detailed video on Youtube on how to take the machine apart. I could not have done it without the video. the price on the part was reasonable. Shipping was a little expensive.

A little loud The machine is good but is a little loud and there is somewhat of a learning curve to using all of it's features.

Coffee Cast Continues to Deliver Just had another terrific Coffee Cast with Zach and he was extremely knowledgeable and patient as before. This continues to be the biggest plus for Whole Latte Love. I only hope it never ends. Once again, it helps to have your machine on and ready to go. This allows you to try out some of the suggestions as they watch and offer feedback. Total game changer for me. Think of it as coaching someone WHILE they are riding a bike RATHER than telling them first...how to ride a bike...and then sending them off to ride. Both have their merits. For example, if this is your first time ever using or seeing the machine, you would probably want a demonstration first and take careful notes while looking at your own machine as a reference. However, if you have already tried using the machine, and have a little experience already...getting feedback before, during, and after you either try pulling a shot, steaming milk, back-flushing, etc. would probably be the best way to go.