mike mesa
GB20 helpful minutes A 20 minute session was the perfect way to compare some alternatives and speak to an expert about pro’s and con’s of each. Missy was great at helping me make a decision I was comfortable with.
Juan M
GBGreat product and timely delivery. Product is great, time of delivery as promised. I love that they offer a video call to help you set up the machine and answer any questions. The only reason for 4 stars and not 5 is that after a few weeks I needed customer support and the response took for days instead of the 24-48 hours they said. Thank God I was able to find the fix in a Facebook group.
PETER J DIGNAN
GBThe coffee offerings are vast The coffee offerings are vast. We found one highly rated coffee and have been ordering it after a few that were good, but not on the same level as the one we now order regularly. Great turnaround as orders are received quickly and in great shape.
Greg in the Bronx
GBCoffee Cast Continues to Deliver Just had another terrific Coffee Cast with Zach and he was extremely knowledgeable and patient as before. This continues to be the biggest plus for Whole Latte Love. I only hope it never ends. Once again, it helps to have your machine on and ready to go. This allows you to try out some of the suggestions as they watch and offer feedback. Total game changer for me. Think of it as coaching someone WHILE they are riding a bike RATHER than telling them first...how to ride a bike...and then sending them off to ride. Both have their merits. For example, if this is your first time ever using or seeing the machine, you would probably want a demonstration first and take careful notes while looking at your own machine as a reference. However, if you have already tried using the machine, and have a little experience already...getting feedback before, during, and after you either try pulling a shot, steaming milk, back-flushing, etc. would probably be the best way to go.
DANIEL DELGADO
GBGreat espresso machine Great espresso machine. Super great customer service when I called them and I had a ton of “espresso machine” questions. Highly recommend WholeLatteLove. I’m sure I’ll be back to buy something else for my machine.. My best Dan