Outstanding customer service and Technical Support Outstanding customer service and technical support! I ordered the Lelit Mara X and my machine’s steam pressure gage didn’t work. After troubleshooting with technical support they deemed it a faulty unit and sent a new replacement as soon as the problem machine was sent back.

20 helpful minutes A 20 minute session was the perfect way to compare some alternatives and speak to an expert about pro’s and con’s of each. Missy was great at helping me make a decision I was comfortable with.

Very satisfied Your sales person was very informative and helped guide us to the Espresso/Coffee machine that suited our needs. Our product was shipped and arrived in a timely fashion. We are very satisfied customers.

This is my second or third super… This is my second or third super automatic purchase from them and all have been great. The missing star is that I could have gotten the specific machine I purchased for $400 less the following week at Costco. But their service and care are great and everything works and arrives on time.

Great product and timely delivery. Product is great, time of delivery as promised. I love that they offer a video call to help you set up the machine and answer any questions. The only reason for 4 stars and not 5 is that after a few weeks I needed customer support and the response took for days instead of the 24-48 hours they said. Thank God I was able to find the fix in a Facebook group.