Scam business Scam business - refurbished has worked great in past with other vendors but apparently means used, dirty and broken to WholeLatteLove

Great espresso machine Great espresso machine. Super great customer service when I called them and I had a ton of “espresso machine” questions. Highly recommend WholeLatteLove. I’m sure I’ll be back to buy something else for my machine.. My best Dan

Great customer service Great customer service, they respond to questions you might have regarding products in a timely manner, orders are shipped out soon after I order on line. I have been a customer for nearly 20 years bought two espresso machines and 2 grinders, as well as replacement parts and lots of coffee.

Outstanding customer service and Technical Support Outstanding customer service and technical support! I ordered the Lelit Mara X and my machine’s steam pressure gage didn’t work. After troubleshooting with technical support they deemed it a faulty unit and sent a new replacement as soon as the problem machine was sent back.

Great product and timely delivery. Product is great, time of delivery as promised. I love that they offer a video call to help you set up the machine and answer any questions. The only reason for 4 stars and not 5 is that after a few weeks I needed customer support and the response took for days instead of the 24-48 hours they said. Thank God I was able to find the fix in a Facebook group.