How easy it was to order from… How easy it was to order from WholeLatteCoffee. I tried another seller and it was a total bust. Also, I was very impressedwith the packaging og my ECM Espresso Machine. It was obvious they put a lot of effort to make sure the machine arrived unscathed.

Outstanding customer service and Technical Support Outstanding customer service and technical support! I ordered the Lelit Mara X and my machine’s steam pressure gage didn’t work. After troubleshooting with technical support they deemed it a faulty unit and sent a new replacement as soon as the problem machine was sent back.

Great product and timely delivery. Product is great, time of delivery as promised. I love that they offer a video call to help you set up the machine and answer any questions. The only reason for 4 stars and not 5 is that after a few weeks I needed customer support and the response took for days instead of the 24-48 hours they said. Thank God I was able to find the fix in a Facebook group.

This is my second or third super… This is my second or third super automatic purchase from them and all have been great. The missing star is that I could have gotten the specific machine I purchased for $400 less the following week at Costco. But their service and care are great and everything works and arrives on time.

Great look,great coffee,ease of… Great look,great coffee,ease of use,perfect if you don’t want to be a barrista. Turn it on scoop some coffee, make some milk, done like dinner.