Rick Vandenberg
GBGlossing on Whole Lotte Love Wow, I can't truly articulate how awesome Whole Latte Love is! They do an amazing job supporting Gaggia products - we had our Gaggia Accademia fixed by Whole Latte Love. The repair quick and completed expertly. We will definitely use them again!
Greg in the Bronx
GBCoffee Cast Continues to Deliver Just had another terrific Coffee Cast with Zach and he was extremely knowledgeable and patient as before. This continues to be the biggest plus for Whole Latte Love. I only hope it never ends. Once again, it helps to have your machine on and ready to go. This allows you to try out some of the suggestions as they watch and offer feedback. Total game changer for me. Think of it as coaching someone WHILE they are riding a bike RATHER than telling them first...how to ride a bike...and then sending them off to ride. Both have their merits. For example, if this is your first time ever using or seeing the machine, you would probably want a demonstration first and take careful notes while looking at your own machine as a reference. However, if you have already tried using the machine, and have a little experience already...getting feedback before, during, and after you either try pulling a shot, steaming milk, back-flushing, etc. would probably be the best way to go.
Eryn Mueller
GBThe review of equipment and beans makes… The review of equipment and beans makes it super easy to choose a great option for us.
Bryce C
GBOutstanding customer service and Technical Support Outstanding customer service and technical support! I ordered the Lelit Mara X and my machine’s steam pressure gage didn’t work. After troubleshooting with technical support they deemed it a faulty unit and sent a new replacement as soon as the problem machine was sent back.
mike mesa
GB20 helpful minutes A 20 minute session was the perfect way to compare some alternatives and speak to an expert about pro’s and con’s of each. Missy was great at helping me make a decision I was comfortable with.