Great product and timely delivery. Product is great, time of delivery as promised. I love that they offer a video call to help you set up the machine and answer any questions. The only reason for 4 stars and not 5 is that after a few weeks I needed customer support and the response took for days instead of the 24-48 hours they said. Thank God I was able to find the fix in a Facebook group.

How easy it was to order from… How easy it was to order from WholeLatteCoffee. I tried another seller and it was a total bust. Also, I was very impressedwith the packaging og my ECM Espresso Machine. It was obvious they put a lot of effort to make sure the machine arrived unscathed.

20 helpful minutes A 20 minute session was the perfect way to compare some alternatives and speak to an expert about pro’s and con’s of each. Missy was great at helping me make a decision I was comfortable with.

This is my second or third super… This is my second or third super automatic purchase from them and all have been great. The missing star is that I could have gotten the specific machine I purchased for $400 less the following week at Costco. But their service and care are great and everything works and arrives on time.

The coffee offerings are vast The coffee offerings are vast. We found one highly rated coffee and have been ordering it after a few that were good, but not on the same level as the one we now order regularly. Great turnaround as orders are received quickly and in great shape.