Coffee Cast Continues to Deliver Just had another terrific Coffee Cast with Zach and he was extremely knowledgeable and patient as before. This continues to be the biggest plus for Whole Latte Love. I only hope it never ends. Once again, it helps to have your machine on and ready to go. This allows you to try out some of the suggestions as they watch and offer feedback. Total game changer for me. Think of it as coaching someone WHILE they are riding a bike RATHER than telling them first...how to ride a bike...and then sending them off to ride. Both have their merits. For example, if this is your first time ever using or seeing the machine, you would probably want a demonstration first and take careful notes while looking at your own machine as a reference. However, if you have already tried using the machine, and have a little experience already...getting feedback before, during, and after you either try pulling a shot, steaming milk, back-flushing, etc. would probably be the best way to go.

Amazing I really enjoyed with my new… Amazing I really enjoyed with my new gaggia bit shower screen kits made my coffee cup much better than the original one appreciate your wonderful service thank you so much

Outstanding customer service and Technical Support Outstanding customer service and technical support! I ordered the Lelit Mara X and my machine’s steam pressure gage didn’t work. After troubleshooting with technical support they deemed it a faulty unit and sent a new replacement as soon as the problem machine was sent back.

Gaggia Anima Water Sensor. I have a Gaggia Anima and had the Capacitive Water Level Sensor go bad. Not only did they have the part... but had a detailed video on Youtube on how to take the machine apart. I could not have done it without the video. the price on the part was reasonable. Shipping was a little expensive.

A little loud The machine is good but is a little loud and there is somewhat of a learning curve to using all of it's features.