Love this company…wonderful product and service Love this company…the variety of teas chosen for me from my preferences have been a wonderful monthly surprise! They always line up with what I like. I’ve contacted Sipsby a few times with questions, and they were prompt with a friendly response. I love that I can review each tea I get, which is then noted by Sipsby. Will definitely be gifting Sipsby for the holidays!

Highlight of my Month I look forward to my packages every month because I know that SipsBy will take my tastes into preference and give me fun new teas to try! I completely trust them with their flavor pairings, and I've never had a tea that I disliked, even if it maybe wouldn't be my first choice.

DO NOT GIVE A GIFT CERTIFICATE FOR THIS COMPANY i HAVE NOT BEEN ABLE TO ORDER FROM A GIFT CERTIFICATE. I HAVE TRIED SINCE MAY 2023 TO COMPLETE AN ORDER AND I HAVE EMAILED CUSTOMER SERVICE SEVERAL TIMES. I HAVE NEVER RECEIVED MY BOX SUBSCRIPTION AND NEVER BEEN ABLE TO TELEPHONE ANYONE ONLY EMAIL AND NOTHING HAS BEEN FIXED. IN THE MEAN TIME, MY FRIEND HAS NEVER RECEIVED A REFUND FOR HER GENEROUS GIFT.

Great tea boxes! Actually followed my preferences and managed to send me all new and different teas to try. They were spot on in finding me more teas to my liking that I had never tried before.

Nothing 1. I’ve had multiple orders and it takes forever to ship. 2. Several times with different orders I’ve contacted customer service with no response. 3. They have sent 2 oz of tea when I ordered 4oz on a few occasions. 4. A couple orders took multiple months to receive.