Gift subscription? Hardly! I was given a gift subscription that I was unable to redeem in 2020, because I refused to give sipsby my credit card number. The gift giver tried to intervene and Katie emailed me instructions on how to bypass the credit card requirement. The instructions did not work. She sent another set of instructions, they failed to work. It is now 2022 and the gift giver has reached out to Katie once again to help. This has been way too difficult. Gifts should not require credit card info nor should this process be so complex.

DO NOT GIVE A GIFT CERTIFICATE FOR THIS COMPANY i HAVE NOT BEEN ABLE TO ORDER FROM A GIFT CERTIFICATE. I HAVE TRIED SINCE MAY 2023 TO COMPLETE AN ORDER AND I HAVE EMAILED CUSTOMER SERVICE SEVERAL TIMES. I HAVE NEVER RECEIVED MY BOX SUBSCRIPTION AND NEVER BEEN ABLE TO TELEPHONE ANYONE ONLY EMAIL AND NOTHING HAS BEEN FIXED. IN THE MEAN TIME, MY FRIEND HAS NEVER RECEIVED A REFUND FOR HER GENEROUS GIFT.

Highlight of my Month I look forward to my packages every month because I know that SipsBy will take my tastes into preference and give me fun new teas to try! I completely trust them with their flavor pairings, and I've never had a tea that I disliked, even if it maybe wouldn't be my first choice.

Sips by has never contacted me about my… Sips by has never contacted me about my mistaken order. It’s also impossible to contact a real person to discuss the situation.

Great tea boxes! Actually followed my preferences and managed to send me all new and different teas to try. They were spot on in finding me more teas to my liking that I had never tried before.