Love this company…wonderful product and service Love this company…the variety of teas chosen for me from my preferences have been a wonderful monthly surprise! They always line up with what I like. I’ve contacted Sipsby a few times with questions, and they were prompt with a friendly response. I love that I can review each tea I get, which is then noted by Sipsby. Will definitely be gifting Sipsby for the holidays!

Teas are perfectly picked Teas are perfectly curated to your specific tastes. These folks take a lot of time to do what they do and adjust as you give feedback. Pretty awesome. Been a subscriber for 2 years and will continue to subscribe.

Great way to try different teas Good mix of teas and their customers services/review box section pay attention when you request changes. Great if you want to try unique and often smaller brand teas. Their tea advent calendar is fun and fully of variety too. They can be a little price on some items but they have enough discount codes to balance it.

Gift subscription? Hardly! I was given a gift subscription that I was unable to redeem in 2020, because I refused to give sipsby my credit card number. The gift giver tried to intervene and Katie emailed me instructions on how to bypass the credit card requirement. The instructions did not work. She sent another set of instructions, they failed to work. It is now 2022 and the gift giver has reached out to Katie once again to help. This has been way too difficult. Gifts should not require credit card info nor should this process be so complex.

DO NOT GIVE A GIFT CERTIFICATE FOR THIS COMPANY i HAVE NOT BEEN ABLE TO ORDER FROM A GIFT CERTIFICATE. I HAVE TRIED SINCE MAY 2023 TO COMPLETE AN ORDER AND I HAVE EMAILED CUSTOMER SERVICE SEVERAL TIMES. I HAVE NEVER RECEIVED MY BOX SUBSCRIPTION AND NEVER BEEN ABLE TO TELEPHONE ANYONE ONLY EMAIL AND NOTHING HAS BEEN FIXED. IN THE MEAN TIME, MY FRIEND HAS NEVER RECEIVED A REFUND FOR HER GENEROUS GIFT.