Superb service all round. Wonderful customer service, a socially responsible company and as always the coffee is just on another level. in these complex times, all mean more than ever before! Cheers Old Spike!

6 star review. Beans are absolutely delicious. Price is VERY competitive. AND they help support people experiencing homelessness. I think I’m on my third reorder. I’ve emailed trustpilot customer service to see if I can leave a 6 star review. But seriously, this company is doing things right.

Highly recommend Every month my friend receives a bag of coffee from the Old Spike Roastery as a gift from me. He loves the variety of coffee he receives, the information about the growers and the coffee itself. Wasn’t able to see him over the pandemic but this was a wonderful way to connect. The service is fantastic - never a delay and when Royal Mail damaged a bag, OSR sent a replacement immediately. Highly recommend.

i use the subscription i use the subscription - the coffee can be hit or miss with some batches being much nicer than others, but it's always of a really high quality and that just comes down to taste the delivery schedule is also all over the shop, i think they've migrated systems a few times? will go a fortnight without a delivery and then have 3 arrive on the same day. overall a great social enterprise with an excellent product. just minor issues.

I visited an Old Spike store I visited an Old Spike store - the staff there were fantastically helpful, definitely some of the best customer service I’ve had. Plus the coffee beans are really tasty and have now started a subscription.