Anthony
GBGREAT AMERICAN CUSTOMER SERVICE I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN. I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY. ALEX ALO HELPED WITH ASSEMBLY FIT PROBLEMS WHICH I'M STILL IN THE PROCESS OF CORRECTING. THANKS METAL TIME FOR THE GREAT CUSTOMER SERVICE REP. ALEX.
Matt
CHBeautiful model and great support These metal models are really awesome. I bought the Sailor's Companion model that ist just gorgeous. There was a little problem that made me contact the support. I was really surprised that I received immediate and very kind help. Thanks a lot, Alex!
Bruce Schultz
GBAd Astra Model Very fun to build & a beautiful model when finished. I built this one inside out like I did the Nautilus because I like the look of the etched fold lines against the polished stainless. It also takes a little more thought process to do that beyond the original instructions because you have to reverse some things!
Thomas Wheeler
GBThe LED light string was labeled incorrectly. DC voltage markings were reversed. Problems with my last model were corrected with a replacement part. Very responsive and pro-active customer service.
Marc BUREY
FRI obeyed the little voices in my head Remember my 1st review ? Those little voices ? Well, I surrendered and here I am, watching THE second box, concentrating before starting. Again, it may take time as the magic happens. Again. I'll let you know. I promise. I'll add pictures. I promise. "Maudite Mathilde, puisque te v’là".