Anthony
GBGREAT AMERICAN CUSTOMER SERVICE I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN. I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY. ALEX ALO HELPED WITH ASSEMBLY FIT PROBLEMS WHICH I'M STILL IN THE PROCESS OF CORRECTING. THANKS METAL TIME FOR THE GREAT CUSTOMER SERVICE REP. ALEX.
Janet DeGrow
CAI ordered the Ukranian Dream for my… I ordered the Ukranian Dream for my husband for Christmas. I'm not sure what happened on the back-end, but I just got the package last week. It will make a great Father's Day gift. I won't know if the item is good, easy to put together or missing pieces until afterwards. My advice to future customers....order well in advance if you are planning for this item to be a gift. Or have a backup plan in case the item doesn't arrive on time.
Glenn Bartholomew
GBThe kit was in fun packaging and seemed… The kit was in fun packaging and seemed to have everything you needed. Folding some of the larger pieces, specifically the sides of the lighthouse, was a disaster. The engraving on the sides was much softer and maleable than the creases where you should fold. There didn't seem to be a way to fold the tower without the engraved panels themselves rounding. The spaces between the panels should be the easiest to fold. I have a small sheet folder for lithographed brass but it just wasn't big enough to go around the large multipanel piece. It doesn't have to be too easy, but I still don't know how I would make that fold and I am not a beginner modeller.
Serge R.
GBThe more difficult, the better! I'm in the process of assembling Polar Express and waiting for Caspian Monster to arrive. I did Ukrainian Dream before and always enjoyed those models - excellent design, clear (almost always) instructions. I certainly hope to continue playing with those toys. The only thing I'd recommend - to create more high-end models with difficulty level 7+. Thank you for your engineering skills and beautiful designs.
Matt
CHBeautiful model and great support These metal models are really awesome. I bought the Sailor's Companion model that ist just gorgeous. There was a little problem that made me contact the support. I was really surprised that I received immediate and very kind help. Thanks a lot, Alex!