Anthony
GBGREAT AMERICAN CUSTOMER SERVICE I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN. I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY. ALEX ALO HELPED WITH ASSEMBLY FIT PROBLEMS WHICH I'M STILL IN THE PROCESS OF CORRECTING. THANKS METAL TIME FOR THE GREAT CUSTOMER SERVICE REP. ALEX.
Thomas Wheeler
GBThe LED light string was labeled incorrectly. DC voltage markings were reversed. Problems with my last model were corrected with a replacement part. Very responsive and pro-active customer service.
Alex H.
DEI highly recommend Metal Time The support is fantastic and the Metal Time Team is very helpful and friendly. Thank you guys! The quality of the models is great and they Look awesome.
Serge R.
GBThe more difficult, the better! I'm in the process of assembling Polar Express and waiting for Caspian Monster to arrive. I did Ukrainian Dream before and always enjoyed those models - excellent design, clear (almost always) instructions. I certainly hope to continue playing with those toys. The only thing I'd recommend - to create more high-end models with difficulty level 7+. Thank you for your engineering skills and beautiful designs.
Marc BUREY
FRI obeyed the little voices in my head Remember my 1st review ? Those little voices ? Well, I surrendered and here I am, watching THE second box, concentrating before starting. Again, it may take time as the magic happens. Again. I'll let you know. I promise. I'll add pictures. I promise. "Maudite Mathilde, puisque te v’là".