
Vanessa Fuentes
GBThe metal guards DO NOT WORK The metal guards DO NOT WORK! They come apart and unstick right away and the price for them is just way too much for a product that does not work

Thomas Wheeler
GBThe LED light string was labeled incorrectly. DC voltage markings were reversed. Problems with my last model were corrected with a replacement part. Very responsive and pro-active customer service.

心茹 紀
TWan amazing shopping experience The customer service department is the most impressive. Their response for my SOS is super prompt and satisfied It’s an amazing shopping experience. Thank you very much.

Courtney Allen
GBThe colored train looks very impressive… The colored train looks very impressive when completed but the motor movement and lighting were an issue. I have built most of the Metal Time kits with great success by the wheel assembly was a challenge to get to operate properly though I was successful in the end with some modifications. One of the light bulbs did not work and the other used the train frame as a ground. The painted pieces insulated that from working. Overall still looks great but not for beginners.

Phil
GBUnbelievable Quality All Round The communication and product quality is exceptional. Whilst you are building a structure, if you have any questions then help is at hand. Another thing I like is these models are designed and built in Ukraine and I am fully supportive of anything that helps Ukrainians, their families and businesses now and for the future.