Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

I love my Bruvi I love my Bruvi! I used to spend a ton of money each day on a latte. I don't do dairy, so it was over $6/day it was getting annoying. Now with my Bruvi and a $35 milk steamer I can recreate a better latte/mocha at a fraction of the cost!

A great coffee machine A great coffee machine. Brews quickly and allows you to customize in many ways. Lots of favor choices. Very happy customer.

Breaks down easily Its a nice coffee maker and it makes delicious coffee, but its broken down on me twice and their support hotline only works during the week and in PT time, so if it breaks down on you during the weekend or on the east coast, you are screwed as the troubleshooting guides are not online and no one is working.

Hands down the best coffee I’ve ever… Hands down the best coffee I’ve ever tried! Bruvi is the best machine for my daily iced coffees and matchas in the morning. I love the versatility the machine offers, and It’s so easy and convenient! I just wake up, schedule the time I want it, and done! Fresh and delicious coffee everytime