Stand by the product I really liked my Bruvi and the options it provided, but we were having an issue with it and they did everything possible to make sure we were taken care of. It is freaking that a company stands behind their product like this!

Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

The low acid brew option has enabled me… The low acid brew option has enabled me to enjoy coffee regularly again. On top of that they have awesome choices for coffee. Looking forward to the tea options as well. I use it every day sometimes multiple times a day that’s the best feedback I can give.

I loooove my Bruvi I loooove my Bruvi! It gets my morning going in the right direction. It’s easy to use and makes a fabulous cup of coffee. I find the chimes helpful to alert me when my cup of coffee has finished brewing and is ready to enjoy. The coffee is delicious, the pods are eco-friendly, and it’s an aesthetically pleasing machine. Excellent job, Bruvi Team!!

Impressive Machine- Lousy Coffee Impressive machine, lousy coffee! I tried most of the B-Pods available for the Bruvi machine and I was very disappointed. The Coffee tastes almost like plain water. The fact that Bruvi does not offer the option of 4 Oz cups (which Keurig does), contributes to the coffee-water ratio issue. I just ordered a reusable pod, and I'll test it with my own coffee. Another issue is the slow shipping method; it took 11 days for the machine to arrive. Bruvi charges double the price (or more) than similar machines, yet they choose the cheapest/slowest shipping method. (At least give the customer an option of paying for faster shipping).