Nancy B
GBCoffee shop brewing quality at home I love the versatility of this machine in such a sleek design. I had a keurig but I didn't like how long it took for the coffee pod to brew. With the Bruvi as soon I hit the start button it starts brewing it right away. I can make anything from iced coffee, americanos, brew espresso and I can customize my coffee by choosing the available settings such as hotter to make my piping hot or low acid if I want less bitter coffee. I contemplated buying a nespresso machine but they're so expensive and I can only make one type of drink. But with the bruvi I don't need to buy a bunch of expensive machines. It's an all in one. The large water reservoir ensures that I don't have to refill the machine every single time I brew a cup as you have to do with other machines. Since I got it, I've saved so much money because now I make my iced lattes at home that taste just as good or better than Starbucks. I love that the pods are bigger than other machine's pods and I can feel good about using them because they're eco friendly. I'm very delighted with my Bruvi and would highly recommend it if you are looking for a reasonably priced all in one coffee maker.
Danish D'Abreau
GBPod delivery ..... urgh. This is an update to my previous 5 star review for Bruvi. After really loving this machine and using it , I went to reorder pods. I assumed they delivered pods really quickly like Nespresso ( almost overnight with a carrier ) but they do not. Your only option for pod delivery is USPS which like the worst carrier ever in my area. Theft is rampant. When I tried to reach CS about this , no one answered the phone ( bad ) and I had to email and ask if there was a different carrier I could pay for that was faster and actually reliable. Fed Ex ? UPS ? 3 days later I got an email that told me I could " call my Post Office " and ask for doorstep delivery of my order. This my friends , divides the men from the boy in terms of top shelf anything ( products ). Can you get overnight delivery ? In this case , for a very expensive machine that uses an exclusive pod , they only ship via unreliable dinosaur USPS. Additionally , they rely on Zen Desk for sloppy customer service. Bummer. I looked on Amazon was was able to get same day shipping of pods through them. Is Bruvi shipping pods through Amazon ? if so , good but the CS never told me that . If not , they are going to lose their pod business to Amazon's spectacular same day delivery of coffee when you need it.
Doron Efrat
GBImpressive Machine- Lousy Coffee Impressive machine, lousy coffee! I tried most of the B-Pods available for the Bruvi machine and I was very disappointed. The Coffee tastes almost like plain water. The fact that Bruvi does not offer the option of 4 Oz cups (which Keurig does), contributes to the coffee-water ratio issue. I just ordered a reusable pod, and I'll test it with my own coffee. Another issue is the slow shipping method; it took 11 days for the machine to arrive. Bruvi charges double the price (or more) than similar machines, yet they choose the cheapest/slowest shipping method. (At least give the customer an option of paying for faster shipping).
Helen Tosch
GBReturn shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.
Nella Digenti
GBI cleared the clutter on my counter I received a Bruvi brewer as part of a pilot program for testing and I am blown away. Not only for its beauty, but because of the fact it really makes coffee shop quality coffee, espresso, cold brew, etc in one machine. I finally have counter top space because I replaced all the different appliances (electric tea kettle, espresso maker, coffee maker) with Bruvi. Highly recommend.