Great machine This brewer makes great coffee, has a nice size tank that keeps me from refilling too often, has an app that allows me to brew my morning coffee while I'm getting ready for work... I could go on, but I'll run out of space. It's great!

Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

Breaks down easily Its a nice coffee maker and it makes delicious coffee, but its broken down on me twice and their support hotline only works during the week and in PT time, so if it breaks down on you during the weekend or on the east coast, you are screwed as the troubleshooting guides are not online and no one is working.

One brewer to rule them all… I absolutely LOVE my brewer!!! It’s so easy to use and offers a good variety of options. I’m mainly impressed at the fact that it can do both coffee and true espresso. Also, the hot water feature is convenient for me because I’m a vocalist and frequently drink hot water and lemon for my recording sessions. Can’t recommend this product enough!

This is a very unique coffee maker This is a very unique coffee maker. Good engineering and options, as well as smartphone capabilities . The coffee pack has great variety and a clean smooth taste that wakes up my brain. And the sale price was the icing on the cake..