Great machine This brewer makes great coffee, has a nice size tank that keeps me from refilling too often, has an app that allows me to brew my morning coffee while I'm getting ready for work... I could go on, but I'll run out of space. It's great!

Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

Coffee shop brewing quality at home I love the versatility of this machine in such a sleek design. I had a keurig but I didn't like how long it took for the coffee pod to brew. With the Bruvi as soon I hit the start button it starts brewing it right away. I can make anything from iced coffee, americanos, brew espresso and I can customize my coffee by choosing the available settings such as hotter to make my piping hot or low acid if I want less bitter coffee. I contemplated buying a nespresso machine but they're so expensive and I can only make one type of drink. But with the bruvi I don't need to buy a bunch of expensive machines. It's an all in one. The large water reservoir ensures that I don't have to refill the machine every single time I brew a cup as you have to do with other machines. Since I got it, I've saved so much money because now I make my iced lattes at home that taste just as good or better than Starbucks. I love that the pods are bigger than other machine's pods and I can feel good about using them because they're eco friendly. I'm very delighted with my Bruvi and would highly recommend it if you are looking for a reasonably priced all in one coffee maker.

Breaks down easily Its a nice coffee maker and it makes delicious coffee, but its broken down on me twice and their support hotline only works during the week and in PT time, so if it breaks down on you during the weekend or on the east coast, you are screwed as the troubleshooting guides are not online and no one is working.

Hands down the best coffee I’ve ever… Hands down the best coffee I’ve ever tried! Bruvi is the best machine for my daily iced coffees and matchas in the morning. I love the versatility the machine offers, and It’s so easy and convenient! I just wake up, schedule the time I want it, and done! Fresh and delicious coffee everytime