Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

The unit itself is very nice but Ive had better coffee The unit itself is very nice. The pods taste about the same. I dont like that they dont have many choices and you can only use their pods. There are no decaf samples in the variety pack it comes with so you are forced to buy separate pods that are decaf. You can buy 2 reusable expensive pods if you want to use your own coffee grounds. I find the coffee is not really hot when its done brewing. You can see water go into your cup towards the end of brewing instead of coffee. I am really disappointed and am not sure if I will return the unit. If you return it, you have to pay for shipping which is $40.00-80.00 since it is heavy and is packed in 3 different boxes to protect the unit. I feel Keurig has better coffee and comes out hotter, although Keurig always has issues with their coffeemakers. I know this is a small company that started in Nov 2022 but this is my honest opinion. The bruvi coffeemaker is expensive so make sure you want it before you buy it.

I loooove my Bruvi I loooove my Bruvi! It gets my morning going in the right direction. It’s easy to use and makes a fabulous cup of coffee. I find the chimes helpful to alert me when my cup of coffee has finished brewing and is ready to enjoy. The coffee is delicious, the pods are eco-friendly, and it’s an aesthetically pleasing machine. Excellent job, Bruvi Team!!

The low acid brew option has enabled me… The low acid brew option has enabled me to enjoy coffee regularly again. On top of that they have awesome choices for coffee. Looking forward to the tea options as well. I use it every day sometimes multiple times a day that’s the best feedback I can give.

I cleared the clutter on my counter I received a Bruvi brewer as part of a pilot program for testing and I am blown away. Not only for its beauty, but because of the fact it really makes coffee shop quality coffee, espresso, cold brew, etc in one machine. I finally have counter top space because I replaced all the different appliances (electric tea kettle, espresso maker, coffee maker) with Bruvi. Highly recommend.