Stand by the product I really liked my Bruvi and the options it provided, but we were having an issue with it and they did everything possible to make sure we were taken care of. It is freaking that a company stands behind their product like this!

My first and last brewer! Love the look of this brewer. Perfect size and goes well with my contemporary kitchen decor. I am not the most tech savy, but the big touch screen made it easier for me to brew my first coffee with no sweat. The coffee tastes amazing, couldn't believe it was a from a single serve machine.

Return shipping not covered Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice. I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating. I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

Hands down the best coffee I’ve ever… Hands down the best coffee I’ve ever tried! Bruvi is the best machine for my daily iced coffees and matchas in the morning. I love the versatility the machine offers, and It’s so easy and convenient! I just wake up, schedule the time I want it, and done! Fresh and delicious coffee everytime

Great machine This brewer makes great coffee, has a nice size tank that keeps me from refilling too often, has an app that allows me to brew my morning coffee while I'm getting ready for work... I could go on, but I'll run out of space. It's great!