Telephone Enquiry Dealt With Efficiently I dealt with Samuel on the telephone. He was extremely polite and helpful and sorted my problem very efficiently. He followed up when he said he would and what I assumed could be a non-straightforward was made easy and painless. highly recommended. the biggest bonus was he arranged a price reduction on what I had previously been paying.

At least I am happy now after the… At least I am happy now after the dispute shows that I was right with every single word I said to them am happy xln knows that that engineer never came back and pls share that dispute results with every one I called before because some took a side with that engine sorry he even want engine he was subcontractor guy with zero experience Regards Dr. Mustafa Hassan

Great service Very polite on the phone, took me through everything step by step, was really easy to follow instruction and was very patient and listened very well!

Poor Customer service Poor Customer service , After Being a customer for over 15 Years we decided to switch suppliers as the deals offered were much better elsewhere. All XLN Tried to do is keep us tied in , even after agreeing to a full cancellation they claimed that we did not cancel the broadband as it was a seperate contract which it clearly was not. In the end it was too much to keep calling them and being passed around for more convincing to keep our contract. I ended up paying for 3 months extra even though the services were never used. Glad to be finally rid of them

Mr Hasan kara. Director of The Croft Foods 55 Ltd Well, I find it very Helpful today’s issue with my Business broadband gentleman was very helpful and tried the best you can help us