XLN

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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About XLN

XLN Telecom is a UK-based telecommunications company that specialises in providing phone and broadband tailored specifically for small businesses. Established in 2002, XLN aims to offer cost-effective solutions to help small businesses thrive in the competitive market by providing reliable and affordable communication services. Their offerings include business broadband, phone services, mobile services and card payment services, all designed to meet the unique needs of small enterprises. With a focus on customer satisfaction and support, XLN Telecom has established itself as a trusted provider for businesses looking for efficient and budget-friendly communication solutions.

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Helena
GB

Jessica/Domink? Jessica? I think was the assistants name? Apologies if not, but she was excellent from start of call till the end,very helpful, explained everything in good detail & made the whole process very easy. A really lovely pleasant person to deal with as was the gentleman that helped me with my credit card terminal again excellent at his job.

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Customer
GB

Shouldn’t have jumped off the wagon. Why I didnt renegotiate a new deal with Xln I’ll never know. I shopped around and found a cheaper supplier…for now. However I’m paying the price for my stupidity. I have to jump through seemingly endless loops to talk to someone at my new supplier and when I do they give you more loops to jump through. This is not the case with Xln. I’ve never found them difficult to get hold of and when you do talk with them, each agent takes responsibility for your enquiry. They even called me back after looking into something for me. I spent a good few years ignoring the constant (at the time) marketing calls from Xln. A friend of mine recommended them so I gave in. What a pleasant surprise. Brilliant customer service. Worth paying a little more for (?).

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Yasin Kahraman
GB

On this account there are 2 issues On this account there are 2 issues 1st issue is I'm charged on invoices for business assurance which I don't want and I didn't approved and I don't want to pay for it 2nd issue is on the invoice it's says I have XLN antivirus but I don't know how to use it And I have a another account with XLN account number (4545097) on this account I have a mobile phone number ending with 783 and this SIM has internet problems since last 2 months the internet isn't working properly

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John Holman
GB

First time I have needed to contact XLN… First time I have needed to contact XLN in the two years that we have been with them. Excellent service and problem easily solved. I am waiting to hear from them about VOIP Phones for another business of ours.

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Hasan Kara
GB

Mr Hasan kara. Director of The Croft Foods 55 Ltd Well, I find it very Helpful today’s issue with my Business broadband gentleman was very helpful and tried the best you can help us

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