At least I am happy now after the… At least I am happy now after the dispute shows that I was right with every single word I said to them am happy xln knows that that engineer never came back and pls share that dispute results with every one I called before because some took a side with that engine sorry he even want engine he was subcontractor guy with zero experience Regards Dr. Mustafa Hassan

Poor Customer service Poor Customer service , After Being a customer for over 15 Years we decided to switch suppliers as the deals offered were much better elsewhere. All XLN Tried to do is keep us tied in , even after agreeing to a full cancellation they claimed that we did not cancel the broadband as it was a seperate contract which it clearly was not. In the end it was too much to keep calling them and being passed around for more convincing to keep our contract. I ended up paying for 3 months extra even though the services were never used. Glad to be finally rid of them

Great service Very polite on the phone, took me through everything step by step, was really easy to follow instruction and was very patient and listened very well!

No broadband for three weeks No broadband for three weeks. No landlines for five weeks, and ongoing. Cancellation charge made, although we are still with xln. After many years of impeccable - if expensive - service this has now collapsed after being taken over by Daisy. 30 minute waits to speak to a real person make it impractical to sort it out. Bots and chatlines don't seem able to solve problems. 2 star rating given only because we did finally manage to get our broadband. Much time wasted trying to get a resolution.

First time I have needed to contact XLN… First time I have needed to contact XLN in the two years that we have been with them. Excellent service and problem easily solved. I am waiting to hear from them about VOIP Phones for another business of ours.