Anthony Gresswell
GBNo broadband for three weeks No broadband for three weeks. No landlines for five weeks, and ongoing. Cancellation charge made, although we are still with xln. After many years of impeccable - if expensive - service this has now collapsed after being taken over by Daisy. 30 minute waits to speak to a real person make it impractical to sort it out. Bots and chatlines don't seem able to solve problems. 2 star rating given only because we did finally manage to get our broadband. Much time wasted trying to get a resolution.
Yasin Kahraman
GBOn this account there are 2 issues On this account there are 2 issues 1st issue is I'm charged on invoices for business assurance which I don't want and I didn't approved and I don't want to pay for it 2nd issue is on the invoice it's says I have XLN antivirus but I don't know how to use it And I have a another account with XLN account number (4545097) on this account I have a mobile phone number ending with 783 and this SIM has internet problems since last 2 months the internet isn't working properly
R. Walji Chemist
GBMukhtar was amazing!!! Spoke with Mukhtar today who was extremely polite, helpful and knowledgable. He was able to resolve both my queries in matter of minutes and has made sure my business can continue to run without any issues. Thank you
Mr Maggan
GBWe dealt with Samuel today and he was… We dealt with Samuel today and he was so helpful and made our enquiry very easy. He explained everything clearly and concisely and took the time to make sure we understood the steps of the process. He moved the call along at a great pace without neither rushing us or dragging out the process. Very happy with the call today and the manner in which we were dealt with. Thanks again Samuel for being such a great help, we appreciate it.
Mustafa Hassan
GBAt least I am happy now after the… At least I am happy now after the dispute shows that I was right with every single word I said to them am happy xln knows that that engineer never came back and pls share that dispute results with every one I called before because some took a side with that engine sorry he even want engine he was subcontractor guy with zero experience Regards Dr. Mustafa Hassan