Dropped a call in and spoke to Jemal in… Dropped a call in and spoke to Jemal in technical support today. I had been putting off calling as previous experiences were not great. However I was pleasantly surprised today. Jemal was friendly, helpful and called back when he promised. Top lad.

No broadband for three weeks No broadband for three weeks. No landlines for five weeks, and ongoing. Cancellation charge made, although we are still with xln. After many years of impeccable - if expensive - service this has now collapsed after being taken over by Daisy. 30 minute waits to speak to a real person make it impractical to sort it out. Bots and chatlines don't seem able to solve problems. 2 star rating given only because we did finally manage to get our broadband. Much time wasted trying to get a resolution.

First time I have needed to contact XLN… First time I have needed to contact XLN in the two years that we have been with them. Excellent service and problem easily solved. I am waiting to hear from them about VOIP Phones for another business of ours.

At least I am happy now after the… At least I am happy now after the dispute shows that I was right with every single word I said to them am happy xln knows that that engineer never came back and pls share that dispute results with every one I called before because some took a side with that engine sorry he even want engine he was subcontractor guy with zero experience Regards Dr. Mustafa Hassan

Good operator. Thanks to Mukhtaar for being very helpful and giving us ample amount of time to allow us to set up our new xln account. He guided us through the entire procedure saving us time and ultmately money.